[BlueOnyx:00587] Re: Strange BQ Sendmail behavior - fixed in BO?

[Ken Marcus - Precision Web Hosting, Inc.]

----- Original Message ----- 
From: "Jeff Jones" <jeffrhysjones at mac.com>
To: "BlueOnyx General Mailing List" <blueonyx at blueonyx.it>
Sent: Thursday, February 19, 2009 12:27 PM
Subject: [BlueOnyx:00577] Strange BQ Sendmail behavior - fixed in BO?


> Hi BO-mrades,
>
> Had a re-occurrence of an age old issue with one of my BQ boxes today,
> and as I am soon to migrate this to BO - I was wondering if I'm going
> to be in for the same fun and games?
>
> But it's highly likely that something went screwy with BQ - I would
> just like to understand why it happened so I can perhaps avoid making
> the same mistake again.
>
> So I have a site - yes it's www.foo.com (you wonder why these guys are
> still customers - they have so many problems) but it's just a website,
> there is no email locally. I checked the 'disable email for domain'
> checkbox on the site - so I think it's all cool.
>
> Next thing I know the boys at www.foo.com are on the phone, saying
> that email from the website (via php mail) is bouncing. I take a look
> in the mail logs, and sure enough I can see "contact at foo.com - user
> unkown". So I figure out that email from the site is trying to be
> delivered locally, even though I have checked that 'disable' email
> check box for the site.
>
> Struggling for a solution - I take a look in /etc/mail and look at the
> access file. I see the following:
>
> ### Start Block Email for Virtual Site: www.foo.com   ###
> www.foo.com             ERROR:5.1.1:550 User unknown
>
> ### END Block Email for Virtual Site: www.foo.com  ###
>
> I then manually change it to this:
>
> ### Start Block Email for Virtual Site: www.foo.com   ###
> www.foo.com             RELAY
>
> ### END Block Email for Virtual Site: www.foo.com  ###
>
> Restart sendmail - and hey presto - foo.com are getting email from the
> site again.
>
> So I've found a work around - why am I bugging you all?
>
> I guess I'm worried it might happen again with BO - could it?
>
> How / why did this happen?
>
> It's a real drag!
>
> Jeff
>



Jeff

Try this:

1) uncheck disable mail box

2) from their siteadmin delete the email server aliases from that field.

Make sure whatever server your server is using as s resolver does not have 
the wrong MX records in it.

That should do it.



----
Ken Marcus
Ecommerce Web Hosting by
Precision Web Hosting, Inc.
http://www.precisionweb.net