[BlueOnyx:00604] Re: Email problems - 554 554 5.0.0 rewrite: excessiverecursion

[Ken Marcus - Precision Web Hosting, Inc.]

>>
From: Mark Jaggers

I just moved my sites over from a bluequartz server to a blueonyx server and 
since then I have been having problems with email.  Whenever I try sending 
an email to any of the users on any of the sites I have I get a bounce back 
that says

554 554 5.0.0 rewrite: excessive recursion (max 50), ruleset canonify (state 
13).

I have looked for various solutions and none of them have worked.  I imagine 
it is a configuration issue, so any help would be appreciate.

FYI: I do have dns turned on on this machine but all my sites are pointing 
to godaddy for dns.

thanks
Mark

<<

Mark

In your email server aliases field put
domain.com
mail.domain.com

For your MX records within your Godaddy.com account make sure you have an MX 
record for both
domain.com  --> mail.domain.com
and
www.domain.com   --> mail.domain.com

That should fix it.

If it still does not work yet, then possibly the DNS on your server  is not 
asking Godaddy for the DNS / MX record info because it thinks it is 
authoritative for your domains.  Possibly, if your local DNS  thinks it 
knows what the MX records should be for the domain, and what it "knows"  is 
wrong, then I think that could also cause the problem.  In that case, add 
the  MX records
domain.com  --> mail.domain.com
and
www.domain.com   --> mail.domain.com
for each domain, or delete the DNS records from your local server.


----
Ken Marcus
Ecommerce Web Hosting by
Precision Web Hosting, Inc.
http://www.precisionweb.net