[BlueOnyx:01543] Re: E-mail and FTP problem

[Chuck Tetlow]

I had a similar situation with a BQ server and a customer who wanted to run his own Exchange server.  He also had a "contact us" form on his website that produced a error every time it was used.

I found that even if you disable e-mail for a domain in a BQ or BX server - it still thinks its god for that domain.  So it won't even do a DNS MX lookup - assuming that it should be handling e-mail for any domain that is on the box.  But with the e-mail disabled or no users by that name on itself, it can't deliver the message and you get an error.

Its been too long since that problem - I don't remember the exact fix.  But I seem to remember it was in the sendmail files in /etc/mail.  You'll find pieces of that domain left in files like access, virthosts, virtusertable, alias, etc...  Remove all traces of that domain, restart sendmail and it should work. 

Monitor the /var/log/maillog for errors if it keeps occuring.  Remember, the root of the problem is the server thinks it owns that domain and isn't even attempting to look up the mail record off-box. 

Oh yea - if you're doing DNS on the same server, make sure the records are correctly pointing the mail to the off-BX mailserver.

Chuck

---------- Original Message -----------
From: "Stuart Clark (Datacenta)" <stuart.clark at datacenta.net> 
To: <blueonyx at blueonyx.it> 
Sent: Tue, 30 Jun 2009 10:24:46 +0100 
Subject: [BlueOnyx:01539]  E-mail and FTP problem

> Hi 
> 
> Two issues. 
> 
> Issue 1 
> 
> I have setup a site www.domain.com and have disabled e-mail for domain 
> and removed the e-mail server alias as the mail is handled elsewhere. 
> The client has a contact us form which uses a PHP mailer. The problem is 
> that when this form is submitted the server is throwing the following 
> error. 
> 
> Your message 
> 
>  To:      user at domain.com 
>  Subject: Enquiry !! 
>  Sent:    Tue, 30 Jun 2009 01:47:08 +0100 
> 
> did not reach the following recipient(s): 
> 
> user at domain.com on Tue, 30 Jun 2009 01:47:08 +0100 
>    The e-mail account does not exist at the organization this message 
> was sent to.  Check the e-mail address, or contact the recipient 
> directly to find out the correct address. 
>    < server at domain.com  #5.1.1 SMTP; 550 5.1.1 
> < user at domain.com >... User unknown> 
> 
> What can I do to stop this from happening. 
> 
> Issue 2 
> 
> I am seeing the same problem with site admins not being directed to the 
> /web directory. They are always directed to /.users/70/admin_user/ 
> This is in my proftpd.conf the same as mentioned before 
> 
> <VirtualHost > 
>    DefaultRoot     / wheel 
>        DefaultRoot            / admin-users 
>        DefaultRoot            ~/../../.. site-adm 
>        DefaultRoot            ~ !site-adm 
>        AllowOverwrite  on 
>        DefaultChdir            /web 
>        DisplayLogin    .ftphelp 
> </VirtualHost> 
> 
> Regards, 
> 
> Stuart 
> 
> _______________________________________________ 
> Blueonyx mailing list 
> Blueonyx at blueonyx.it 
> http://www.blueonyx.it/mailman/listinfo/blueonyx 
------- End of Original Message -------
 
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