[BlueOnyx:02786] Re: UNKNOWN ERROR DURING CREATE

[Outer-Net Support (Nikolas Dafopoulos)]

I had a similar problem recently.  I re-hashed all the db files without error but was still getting errors when trying to add a user.

I noticed that in my /etc/mail/access file there were several entries that were marked as 'user unknow'.  They appeared to be user accounts that were suppended by a vsite and the later deleted, but left orphaned in the access file.

I remvoved those lines fromm the access and rehashed the access.db file and all was well again.

It might be worth a look in your situation
Regards,
Nikolas Dafopoulos


  ----- Original Message ----- 
  From: Jason Humphrey 
  To: BlueOnyx General Mailing List 
  Sent: Monday, November 02, 2009 9:55 AM
  Subject: [BlueOnyx:02785] Re: UNKNOWN ERROR DURING CREATE


  >Hi Jason,
  >Did you go through all the files in /etc/mail that have .db counterparts
  >and make sure you re-hashed?
  >
  >Maybe check the permissions on those files, as well.  >
  >
  >HTH,
  >--
  >Chris Gebhardt
  >VIRTBIZ Internet Services
  >Access, Web Hosting, Colocation, Dedicated
  >www.virtbiz.com | toll-free (866) 4 VIRTBIZ
  >_______________________________________________

  Hi Chris,

  I have rehashed all db files and all went without error. Also have checked permissions and all looks good.

  I really don't want to but I think I'm going to have to migrate tonight onto a another machine. Just seems odd that it has stopped working for no apparent reason. Would be nice to get to the bottom of it even if I do have to migrate so I can work to prevent it happening again.

  Is there a way of running the handlers in a debug mode to see where they are failing?

  Thanks
  Jason

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