[BlueOnyx:05967] Re: Michael Stauber
Robert Fitzpatrick
lists at webtent.net
Wed Dec 1 13:51:55 -05 2010
On 12/1/2010 1:46 PM, Chris Gebhardt - VIRTBIZ Internet wrote:
> Hi Robert,
> Robert Fitzpatrick wrote:
>> Anyone know if Michael is on sabbatical or something? I posted a
>> ticket on his support 15 days ago and still nothing. I'm having an
>> issue getting his Round Cube package working.
>
> Sabbatical? No. Fairly busy, yes. You might double-check to make sure
> the message actually posted (ie: you got at least an auto-reply).
Can't remember if I got an auto-reply, but the ticket is still in the
system showing 'new' state. Think I should re-post then?
>
>> Installed Roundcube package on our Blueonyx server, but nothing
>> happens when trying to login. I have verified IMAP on port 143, tried
>> host name and localhost with valid credentials and cannot find any
>> related log entries in the system log. I enter the user name, password
>> and server same as I use for IMAP connections and it just reloads the
>> page after clicking 'Login' with no error.
>
> Have you tried duplicating the results on an alternate browser?
>
Tried in latest versions of Firefox and IE, both same results.
Thanks.
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