[BlueOnyx:03676] Re: Unable to create new sites

[Christoph Schneeberger]

Larry Smith wrote:
> On Thu February 25 2010 07:38, Christoph Schneeberger wrote:
>   
>> Larry Smith wrote:
>>     
>>> On Thu February 25 2010 06:02, Christoph Schneeberger wrote:
>>>       
>>>> Steve Howes wrote:
>>>>         
>>>>> On 24 Feb 2010, at 16:06, Christoph Schneeberger wrote:
>>>>>           
>>>>>> "Unable to create the system email alias, sys at www.abcdefgh.ch, for
>>>>>> this
>>>>>> site. Make sure no user on the system is using the alias and try
>>>>>> again."
>>>>>>
>>>>>> in /var/log/messages I get:
>>>>>>
>>>>>> Feb 24 17:02:04 vps-105-96 cced(smd)[11718]: client
>>>>>> 28:handlers/base/vsite/vsite_create.pl: CREATE succeeded
>>>>>> Feb 24 17:02:04 vps-105-96 cced(smd)[11718]: client
>>>>>> 28:handlers/base/vsite/vsite_create.pl: CREATE  ProtectedEmailAlias
>>>>>> fqdn
>>>>>> = "www.abcdefgh.ch" site = site2 build_maps = 0 action = sys alias =
>>>>>> sys
>>>>>> Feb 24 17:02:04 vps-105-96 cced(smd)[11718]: client
>>>>>> 28:handlers/base/vsite/vsite_create.pl: CREATE ProtectedEmailAlias
>>>>>> failed (-7)
>>>>>>             
>>>>> Eeek, had that on a Cobalt once. Was caused by an oid being used that
>>>>> wasn't in the index. Have you let the disk fill up / had any signs of
>>>>> disk corruption? It might be completely unrelated but its exactly the
>>>>> same errors...
>>>>>           
>>>> Not that I am aware of, no quota probs, no crash or such and no disk
>>>> full either, its a OpenVZ Container and until now it hadn't made any
>>>> problems.
>>>> Is there anything I can possibly do to further diagnose the problem ?
>>>> Any hints are welcome, thanks for taking the time.
>>>>         
>>> Believe that part of the code is adding the username to the
>>> virtusertable. Try logging into the box and update the virtusertable
>>> manually and see if there are any issues:
>>>
>>> cd /etc/mail
>>> makemap hash virtusertable < virtusertable
>>>
>>> If there are any errors there, fix them, then try again until it works,
>>> then try adding the site again.
>>>       
>> Thanks for the suggestion, but the virtusertable is healthy (updates
>> without problems).
>> So far I think it fails before updating maps and I come to think there
>> is one of this strange OID problems that were discussed here from time
>> to time.
>>
>>     
>
> Interesting....  Ok, you are adding an alias of "sys" (according to the
> log snippet), so try adding an entry of "sys" to the virtusertable (copy
> some line and replace the first position with "sys") then try rebuilding
> it and see if it gives any errors...  Sounds like you are trying to use
> a "protected" system alias from the error message...
>   
I think that wouldn't work at all if I add sys as LHS to virtusertable, 
I believe the LHS in virtusertabel should always be a fully qualified 
address.

I have added and removed lines to virtualhosts for test purposes 
involving different sys@ combinations and I'm pretty sure its not when 
adding the alias to the file but to the internal database.

Cheers,
Christoph