[BlueOnyx:03408] Re: Site Remove Failed

[Michael Stauber]

Hi DD,

> Interesting - with Google Chrome 4,0 Beta there's nothing in
> /var/log/messages, but I've has caching issues with that before. Using IE,
> I get:
>
> Jan 15 11:29:19 [removed] cced(smd)[1769]: client 0:[48:13770]: AUTHKEY to
> user "" failed
> Jan 15 11:29:19 [removed] cced(smd)[1772]: client [0:1771] has admin rights
> Jan 15 11:29:19 [removed] cced(smd)[1774]: client [0:1771] has admin rights
> Jan 15 11:29:20 [removed] cced(smd)[1774]: client 5:[0:1771]: DESTROY  353
> Jan 15 11:29:20 [removed] cced(smd)[1774]: client
> 5:handlers/base/maillist/handle_vsite.pl: DESTROY  360
> Jan 15 11:29:21 [removed] cced(smd)[1774]: client
> 5:handlers/base/maillist/handle_vsite.pl: DESTROY succeeded
> Jan 15 11:29:21 [removed] cced(smd)[1774]: client
> 5:handlers/base/maillist/handle_vsite.pl: DESTROY  361
> Jan 15 11:29:21 [removed] cced(smd)[1774]: client
> 5:handlers/base/maillist/handle_vsite.pl: DESTROY succeeded
> Jan 15 11:29:21 [removed] cced(smd)[1774]: client
> 5:handlers/base/maillist/handle_vsite.pl: DESTROY  362
> Jan 15 11:29:21 [removed] cced(smd)[1774]: client
> 5:handlers/base/maillist/handle_vsite.pl: DESTROY succeeded
> Jan 15 11:29:21 [removed] cced(smd)[1774]: client
> 5:handlers/base/sitestats/log_account.pl: DESTROY  363
> Jan 15 11:29:21 [removed] cced(smd)[1774]: client
> 5:handlers/base/sitestats/log_account.pl: DESTROY succeeded
> Jan 15 11:29:22 [removed] cced(smd)[1774]: handler
> handlers/base/mysql/modify_mysql_data.pl failed
> Jan 15 11:29:22 [removed] cced(smd)[1774]: client 5:[0:1771]: DESTROY
> failed
>
> I've dropped the associated MySQL database for this site manually but still
> get the same error.

No idea what's wrong with Chrome, but the error message indicates that a 
problem happened when the GUI tried to delete the MySQL database associated 
with that site.

Do the following:

1.) Under "Network Services" / "MySQL" make sure that the line "MySQL Status" 
says: "MySQL connection possible with this settings."

If that is NOT the case, then make sure that MySQL is running AND that the GUI 
knows your MySQL "root" password. If you have set a MySQL "root" password, 
enter it into the respective fields on that GUI page. If the GUI can connect 
to MySQL using that password, then the status *should* read "MySQL connection 
possible with this settings." 

If that's not possible, try to change the MySQL "root" password until the 
status reads "MySQL connection possible with this settings.".

Then try to delete the site again.

2.) If the site has a MySQL database assigned, then go to the site in 
question, click on "Services" / "Web" and untick the checkbox next to "MySQL 
user and database" / "enable". That will delete the MySQL database first.

Then try to delete the site again.

3.) If nothing so far worked, go back to Under "Network Services" / "MySQL", 
untick the box "Enable MySQL Server:" and save the changes. Then delete the 
site (which sould then work!) and then enable the MySQL server again.

-- 
With best regards

Michael Stauber