[BlueOnyx:03927] Re: Email user alias problem

[Stephanie Sullivan]

Chris,

Have you captured the mail log for when you try to send to the alias? I
usually get good hints there.

One thing I have seen on occasion when I setup an alias and it does not work
it appears that sendmail did not restart. I have to go and...

/etc/init.d/sendmail stop
Killall sendmail
/etc/init.d/sendmail start

Then things were cleared up. I expect you might have done this already, but
it's what comes to mind for me. Hope it helps.

	Thanks,
		-Stephanie

> -----Original Message-----
> From: blueonyx-bounces at blueonyx.it [mailto:blueonyx-
> bounces at blueonyx.it] On Behalf Of Chris Gebhardt - VIRTBIZ Internet
> Sent: Wednesday, March 10, 2010 8:21 PM
> To: BlueOnyx General Mailing List
> Subject: [BlueOnyx:03923] Email user alias problem
> 
> I'm having a peculiar issue with a customer system.
> 
> Sending emails to user aliases on a domain are not functioning.
> 
> For instance, I have username jblow on www.domain.tld and an email
> alias
> of joeblow.   Sending to jblow at domain.tld will work fine.  Sending to
> joeblow at domain.tld always results in User Unknown.
> 
> I've played the game of pulling out the aliases, saving, then putting
> the aliases back in and saving again.   I've checked
> /etc/mail/virtusertable and everything looks good.
> 
> The only thing non-stock with this box is it's running Mailman, so it
> has the extra aliases file defined in sendmail.mc.
> 
> makemap hash /etc/mail/virtusertable.db <  /etc/mail/virtusertable
> works
> just fine with no errors.
> 
> Can somebody help with what I'm missing?
> --
> Chris Gebhardt
> VIRTBIZ Internet Services
> Access, Web Hosting, Colocation, Dedicated
> www.virtbiz.com | toll-free (866) 4 VIRTBIZ
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