[BlueOnyx:07567] Re: Can someone offer any insight on what is causing this crash on a DL360 G4?

[Support]

> -----Original Message-----
> From: blueonyx-bounces at mail.blueonyx.it 
> [mailto:blueonyx-bounces at mail.blueonyx.it] On Behalf Of 
> Darrell D. Mobley
> Sent: Friday, 1 July 2011 12:00
> To: 'BlueOnyx General Mailing List'
> Subject: [RBL] [BlueOnyx:07566] Re: Can someone offer any 
> insight on what iscausing this crash on a DL360 G4?
> 
> > -----Original Message-----
> > From: blueonyx-bounces at mail.blueonyx.it [mailto:blueonyx-
> > bounces at mail.blueonyx.it] On Behalf Of Support
> > Sent: Thursday, May 12, 2011 10:43 AM
> > To: 'BlueOnyx General Mailing List'
> > Subject: [BlueOnyx:07283] Can someone offer any insight on 
> what is causing
> > this crash on a DL360 G4?
> > 
> > Hello,
> > 
> > I have a DL360 G4 with two drives in Raid 1 and I am 
> experiencing crashes
> > that look like this http://i.imgur.com/ooaS5.jpg and 
> wondered if someone
> > could point me in the right direction to resolve the issue?
> 
> Going back in time here.  A number of people have been having 
> problems with
> Compaq and HP DL-series servers with Smart Array controllers 
> locking up
> under heavy disk load with the newer kernels released with 
> RHEL5.6/CentOS5.6
> and the BQ/BX derivatives.  It was discussed in length on 
> various Red Hat
> Bugzilla reports about the issue and several people were able 
> to reproduce
> the problem and come up with a solution: upgrading the Smart Array
> controller firmware to the latest versions.
> 
> I have successfully completed updating my DL380 G3 firmware 
> over iLO using
> the Firmware Maintenance CD 8.60 located at
> http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescr
> iption.jsp?lan
> g=en&cc=us&swLang=8&mode=2&taskId=135&swItem=MTX-124beffbed384
2cea0b9b3f962.
> I used this version for two reasons: 1) it said it was for a 
> DL380 G3 of my
> model number and 2) because it had Smart Array 5i firmware 2.76 on it.
> 
> I downloaded the file and extracted the iso and performed a 
> md5 checksum on
> it. When I was satisfied I had an intact file, I connected to 
> a local DL380
> G3 via iLO and launched an iLO virtual media window, selected 
> it to set up a
> virtual CD using my local ISO image.  I also opened an iLO 
> remote console to
> perform the updated.
> 
> I rebooted the server, and it came up under the Firmware 
> Maintenance CD so I
> went through the steps, choosing to install all recommended 
> updates.  It
> took about 25 minutes on the local network and I watched it 
> on the local
> monitor.  Because one of the updates was an iLO firmware 
> update, I lost the
> remote console at the end, but not to fear as I could see 
> that the updates
> were finished and waiting to reboot on the local monitor.  So 
> I closed and
> reloaded the iLO browser session, everything came up and I rebooted.
> 
> All was fine with that, so I repeated the same operation on a 
> server two
> time zones away this afternoon.  Both have 2.76 on them now, 
> and I then
> changed to the latest kernel 2.6.18-238.12.1.el5PAE.  We'll 
> see if this
> works tonight, as it used to puke when RaqBackup and other 
> early AM scripts
> were busily at work.
> 
> So this can be done remotely, just make sure you checksum 
> your download, as
> my first attempt failed the checksum test.
> 
> 
> _______________________________________________
> Blueonyx mailing list
> Blueonyx at mail.blueonyx.it
> http://mail.blueonyx.it/mailman/listinfo/blueonyx
> 
> 
> 

My thoughts exactly.

I now have 3 x DL360 G3, 2 x DL360 G4 ( BlueOnyx ) and 2 x DL380 G4  ( 1 x
BlueOnyx and 1 x ESXi ) which I am going to firmware update the lot and then
reload ( well for the BlueOnyx machines ) and see what happens.

I will keep you posted and will wait to see your results with great
interest.

Tony