[BlueOnyx:08908] Re: New user can't log in

[Jeff Folk]

On Oct 25, 2011, at 3:42 PM, Mark E. Levy wrote:
> 
> I've just created a new website & user on a nearly-new 5108R. I cannot log into this user's account via several different FTP apps. The security log reports a problem with the password, but I'm dead sure I've typed it correctly. The username does not appear in the blocked user list.
> 
> Oct 25 15:38:35 web03 proftpd[2932]: localhost  - USER etaent (Login failed): Incorrect password.
> 
> I've deleted and re-created the user twice. What could be the problem?

Is "Allow User(s) access to FTP" ticked in the FTP services tab of the site? Un-ticked only site admins are allowed access.

Regards;
Jeff