[BlueOnyx:09382] Re: Email Aliases

[Kevin Anderson]

This is similar to a problem I was seeing when I first set up BlueOnyx.  In the end, it was an issue with my DNS.  That sounds weird, but it was.  Make sure that you're using A records, rather than C names.  It seems that's best period.  But it's for sure true for what your MX records point at.

Kev.

----- Original Message -----
From: "Alan Seath" <alan at seathmedia.co.uk>
Sent: Fri, 1/13/2012 8:41am
To: "BlueOnyx General Mailing List" <blueonyx at mail.blueonyx.it>
Subject: [BlueOnyx:09381] Re: Email Aliases

hi chris

many thanks for your speedy reply.

perhaps i have been given bad advice in the past but the reason i edited the virtusertable was to get emails working for a particular user. after adding the user their email didnt work. kept saying no such user here. 

when this came up in the past i raised the issue with my server admin at the time and was told the only way to solve this was to remove the www. from the virtusertable.

perhaps the server is not configured properly?

i always thought it was odd that i had to do this each time i added a new user and was told that his was a bug with blueonyx.

can you offer some assistance as to how i stop this in the future.

many thanks.

alan

Sent from my iPad

On 13 Jan 2012, at 13:52, "Chris Gebhardt - VIRTBIZ Internet" <cobaltfacts at virtbiz.com> wrote:

> Alan Seath wrote:
>> Hi
>> 
>> I have a BlueOnyx server and every time I create a new user to a virtual site through the GUI it adds an entry similar to the following in the virtusertable:
>> 
>> user at www.domainname.com
> 
> Nothing wrong there.
> 
>> I then have to edit the virtusertable to remove the www. , save the file and restart sendmail. 
> 
> Whoops.  That's a mistake.
> 
>> Is there a reason why this is happening?
> 
> Yes.  It's doing exactly what it should be doing.  Why are you going in 
> and manually changing it?
> 
> If you've configured the site properly, you have the domain in the email 
> server aliases box and therefore a line in the virtusertable like:
> @domain.com       %1 at www.domain.com
> 
> In other words, leave virtusertable alone.  It was working precisely as 
> intended.
> 
> -- 
> Chris Gebhardt
> VIRTBIZ Internet Services
> Access, Web Hosting, Colocation, Dedicated
> www.virtbiz.com | toll-free (866) 4 VIRTBIZ
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