[BlueOnyx:09385] Re: Email Aliases

[Chris Gebhardt - VIRTBIZ Internet]

Alan Seath wrote:
> hi chris
> 
> many thanks for your speedy reply.
> 
> perhaps i have been given bad advice in the past but the reason i edited the virtusertable was to get emails working for a particular user. after adding the user their email didnt work. kept saying no such user here. 
> 
> when this came up in the past i raised the issue with my server admin at the time and was told the only way to solve this was to remove the www. from the virtusertable.
> 
> perhaps the server is not configured properly?

The server is likely fine, but it sounds like you got some bad advice 
from the previous admin.

> i always thought it was odd that i had to do this each time i added a new user and was told that his was a bug with blueonyx.
> 
> can you offer some assistance as to how i stop this in the future.

What you need to do is in Site Management > [DOMAIN] > Services > Email, 
make sure that you have JUST THE DOMAIN in the "Email Server Aliases" 
box.   In other words, if your site is www.domain.com, put domain.com in 
the Email Server Aliases.   Then click Save.

That should work every time.

-- 
Chris Gebhardt
VIRTBIZ Internet Services
Access, Web Hosting, Colocation, Dedicated
www.virtbiz.com | toll-free (866) 4 VIRTBIZ