[BlueOnyx:09960] Re: Openwebmail timeout

[Gerald Waugh]

On 03/31/2012 07:55 PM, Chris Gebhardt - VIRTBIZ Internet wrote:
> Gerald Waugh wrote:
>> On 03/31/2012 07:19 PM, Chris Gebhardt - VIRTBIZ Internet wrote:
>>> I have a customer that has moved from 5102R to 5108R and has installed
>>> OpenWebmail as his webmail client.
>>>
>>> Unfortunately, many of his users are encountering Apache time-outs and
>>> are unable to get to their email.
>>>
>>> This is the message that appears in the httpd error-log:
>>> Timeout waiting for output from CGI script
>>> /home/solarspeed/openwebmail/cgi-bin/openwebmail/openwebmail-main.pl
>>>
>>>
>>> What suggestions are there for resolving this issue?
>>>
>> You might try increasing the Timeout directive in httpd.conf
>> At least temporarily to see if that helps
>> I think the default is 60 seconds though
> 
> Thanks Gerald,
> Yes, I tried that, and took it to 240 (from 60).  Now it just takes that 
> much longer to time out!
> 

openwebmail-main.pl must be entering an infinite loop of some kind.
maybe Michael will chime in...

-- 
Gerald