[BlueOnyx:16039] Public DNS Servers not updating after migration

[Colin Jack]

I am struggling with weird problem - I'm hoping someone can shed some light.

A week ago I migrated a server to another data centre which entailed changing the IP

All seemed fine and I used the tools built into BX to change IP on vsites and dns:

/usr/sausalito/sbin/MassIPChange.pl
/usr/sausalito/sbin/dnsMassChange.pl

All seems fine.

Before we moved the server it was on 212.21.100.75 and all worked fine
It is now on 188.39.8.116 and apart from changing IP and updating DNS it is exactly the same as before.
We are however now having customers complaining that their websites are not available and it seems public DNS is not updating.

Example www.jollyvillas.com

TTL on server1.mainline.co.uk is set to 86400 (the default)
This was changed a week ago but:

mactop: ~ Colin$ dig www.jollyvillas.com @8.8.8.8

; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.17.rc1.4 <<>> www.jollyvillas.com @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 45248
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;www.jollyvillas.com.		IN	A

;; ANSWER SECTION:
www.jollyvillas.com.	4431	IN	A	212.21.100.75

;; Query time: 17 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Sep 25 20:40:36 2014
;; MSG SIZE  rcvd: 53

I can query the server direct and get the correct answer:

mactop: ~ Colin$ dig www.jollyvillas.com @188.39.8.116

; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.17.rc1.4 <<>> www.jollyvillas.com @188.39.8.116
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 65025
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

;; QUESTION SECTION:
;www.jollyvillas.com.		IN	A

;; ANSWER SECTION:
www.jollyvillas.com.	86400	IN	A	188.39.8.116

;; AUTHORITY SECTION:
jollyvillas.com.	86400	IN	NS	server1.mainline.co.uk.

;; ADDITIONAL SECTION:
server1.mainline.co.uk.	1800	IN	A	212.21.100.75

;; Query time: 1 msec
;; SERVER: 188.39.8.116#53(188.39.8.116)
;; WHEN: Thu Sep 25 20:58:36 2014
;; MSG SIZE  rcvd: 105


Except that again it is showing the wrong IP (old) for server1.mainline.co.uk.

but

mactop: ~ Colin$ dig server1.mainline.co.uk @8.8.8.8

; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.17.rc1.4 <<>> server1.mainline.co.uk @8.8.8.8
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 21992
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;server1.mainline.co.uk.		IN	A

;; ANSWER SECTION:
server1.mainline.co.uk.	11994	IN	A	188.39.8.116

;; Query time: 12 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Sep 25 21:00:53 2014
;; MSG SIZE  rcvd: 56


What am I missing?  Firewall doesn't seem to be blocking anything …

Help! ;)

Thanks

Colin