[BlueOnyx:17759] Re: NewLinQ connection problem

Greg Kuhnert gkuhnert at compassnetworks.com.au
Fri Jun 5 06:04:34 -05 2015


Hi Tom.

> On 2 Jun 2015, at 12:56 pm, Tom <wcstaff at webcoast.com> wrote:
> 
> I noticed, when I tried to get the bundle I downloaded, I get this message 
> running a NewLinQ Status check.: "Please contact BlueOnyx support to 
> request a manual server IP-address resync." 


Newlinq automatically deals with a change in physical hardware or ip address once per month. If it sees changes more than once a month, you will need to open a ticket and we’ll solve it for you.

http://support.compassnetworks.com.au/ <http://support.compassnetworks.com.au/> 

GK
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