[BlueOnyx:18498] Re: error message
Chris Gebhardt - VIRTBIZ Internet
cobaltfacts at virtbiz.com
Tue Oct 13 12:08:51 -05 2015
Hi Tom,
On 10/13/2015 9:15 AM, Tom wrote:
> Lately with all the storms and flooding,
> The main internet hubs have been failing, causing inaccessible web pages, s
> slow processing and incomplete pages. sometimes that is the cause of not b
> being able to reach a site.
Yeah, fortunately here at the datacenter in Dallas we don't have those
concerns because we have a great deal of redundancy.
However, that doesn't make anyone immune when there's an issue with the
server at the far end. In our case, it results not only in NewLinq
failing, which is certainly an inconvenience, but also renders some
functionality completely broken.
For instance, with our newer version of AV-SPAM, we're unable to access
any of the management screens. Instead, we're faced with this error:
License verification error: Unable to connect to NewLinQ to verify your
license and subscription status. Please make sure that your server can
connect to NewLinQ or contact BlueOnyx support for assistance.
Which means if there's anything we need to adjust within AV-SPAM, we're
up a creek without a paddle until the NewLinq server can receive the
kick that it requires.
For the moment, that's an annoyance. However, should we receive any
customer issues that require intervention with regard to AV-SPAM, that's
going to be an impairment to our ability to conduct business.
--
Chris Gebhardt
VIRTBIZ Internet Services
Access, Web Hosting, Colocation, Dedicated
www.virtbiz.com | toll-free (866) 4 VIRTBIZ
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