[BlueOnyx:19575] Re: Roundcube errors

[Dudi Goldenberg]

There is a problem with dovecot.

Verify that dovecot is operational, this will solve your Roundcube issue.

D.

From: Blueonyx [mailto:blueonyx-bounces at mail.blueonyx.it] On Behalf Of Chuck Tetlow
Sent: Monday, May 16, 2016 21:27
To: BlueOnyx General Mailing List <blueonyx at mail.blueonyx.it>
Subject: [BlueOnyx:19574] Re: Roundcube errors

UPDATE!

Another server reboot, and I was able to reinstall the Roundcube application to that website.  BUT!  I still can't log into Roundcube.  I still get the error "Connection to storage server failed".

Anyone have any ideas?



Chuck



---------- Original Message -----------
From: "Chuck Tetlow" <chuck at tetlow.net<mailto:chuck at tetlow.net>>
To: "BlueOnyx Mail List" <blueonyx at blueonyx.it<mailto:blueonyx at blueonyx.it>>
Sent: Mon, 16 May 2016 13:15:41 -0500
Subject: [BlueOnyx:19572] Roundcube errors

> Hello BX experts,
>
> Friday, I started migrating domains to our new 5209R server - already installed with DFix and Roundcube.  Everything seemed to be working fine after a dozen sites were cmuExported and cmuImported.
>
> But this morning, users are complaining about not able to log into Roundcube.  I confirmed it using my own test account on the domain.  Nothing worked - I kept getting the error "Connection to storage server failed".
>
> First I remembered a e-mail about some Yum updates yesterday - so I rebooted the server.  No luck.  I turned off and back on all e-mail services on the server - again no luck.
>
> I searched the maillist archives, and found things to check.  I was able to confirm the database for that site's Roundcube did exist, and was even able to see the entries in the "users" table in that database.  Ok, that's not it.  Then I read that someone had the same problem happen repeatedly.  He advised he would fix it each time by uninstalling the Roundcube application from a website, and then reinstalling it.  So I tried that - uninstalled the Roundcube application in the "Web" and "Web-applications" menu.
>
> Unfortunately, now I can't reinstall it.  Each time I click the install button, a page comes up describing Roundcube and where it will be installed, along with a warning about choosing your directory carefully.  BUT!  There is no install button on that page, just a CANCEL button.  So I can't reinstall the web application to this website.
>
> Does anyone know what I'm missing?  Why can I see the Roundcube install button and data base - but not install the application?
>
> Thanks for any help!
>
> Chuck
------- End of Original Message -------
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