[BlueOnyx:19601] Re: GreyListing and Outlook.com Email services AVspam

[Colin Jack]

Hi Rodrigo,

We have avspam On a Blueonyx 5208,

> And several customers are complaining about the delays of greylisting.
> We noticed that in the case of customers that are expecting to receive mail from outlook email services.
 
> Emails are being delivered to the 5208 server by Outlook email services lets say IP x.x.x.x and gets rejected by greylisting and asked > to try later 5minutes.
> However : Outook email services retries 5 minutes later with IP y.y.y.y and gets rejected for another 5 minutes and

> This can turn into several retries that delay emails up to 24hours.

We are seeing the same with a number of sending servers on AVSPAM6 - was fine on AVSPAM5.
When users complain about delays we just offer them the option to be removed from grey listing.
I have whitelisted a lot of IPs too.

Regards

Colin