[BlueOnyx:20638] Re: DNS query refused for policy reasons

[Chris Gebhardt - VIRTBIZ Internet]

Hi Felix,

On 2/9/2017 2:38 PM, Felix Kaegi wrote:
> Thanks Michael
>
> The IP addresses of the secondary DNS servers are all listed in the "Zone
> Transfer Access by IP Address (optional)", and everything worked and works
> well, except for the new vsite. And I can't figure out why it is not working
> for this domain. Not just the AXFR transfer is getting a refuse error, but
> even a simple DNS query is being refused, whereas for all other vsites my
> DNS server is providing the DNS records.
>
> How can I troubleshoot this issue?

Using the BlueOnyx GUI, take a look at your SOA record for the domain 
that is not working.  Have you entered the hostnames of the nameservers 
that should be transferring the domains in?

-- 
Chris Gebhardt
VIRTBIZ Internet Services
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