[BlueOnyx:21478] Re: Email delivery issue
Chris Gebhardt - VIRTBIZ Internet
cobaltfacts at virtbiz.com
Thu Oct 5 10:16:33 -05 2017
Hi Colin,
On 10/5/2017 10:07 AM, Colin Jack wrote:
> We have seen this before but as I said, the problem is that no users are getting bounce messages so I am wondering what else it could be. The MS bounce normally has a link to delist and we did this ages ago.
Ah, sorry - when I read "are not being delivered or bounced" I
interpreted that the mail was not getting delivered, in other words,
bounced. Whoops!
OK, so you do not get any bounce message, but the message doesn't appear
delivered. In your maillog, do you see an indication that it was
accepted for delivery by the MS server? If you see that it looks like
it was accepted, then check for the message in the junk/spam folder on
the Outlook/Hotmail side.
--
Chris Gebhardt
VIRTBIZ Internet Services
Access, Web Hosting, Colocation, Dedicated
www.virtbiz.com | toll-free (866) 4 VIRTBIZ
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