[BlueOnyx:22774] Email Forwarding not working

[Felix Kaegi]

Hi 

Email Forwarding was enabled for a customer, but the mails never reached him. The specified email address was a valid Gmail address. Senders did not get an error message that their emails didn’t get through. Since Safe Copy was not ticked no mails are on the server.

How can I troubleshoot this issue of disappearing emails? Any chance that the missing emails can be found? 

Best regards
Felix

 

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