[BlueOnyx:24547] Re: Roundcube contacts lost

[Robert Fitzpatrick]

Robert Fitzpatrick wrote on 12/3/2020 8:44 AM:
> I migrated a site from a 5106R to 5209R server last week. The users use 
> Roundcube. I exported the contacts for several users and imported into 
> the new Roundcube 1.4.3 on the new server, all went well.
> 
> All of sudden this morning, the users contacts that were imported are 
> all gone. Any idea what could cause this and how I can restore from our 
> nightly backup?
> 

Another note. After I migrated using CMUExport and CMUImport, Roundcube 
gave me an error. I renamed the folder in the vsite web directory to 
roundcube-5106, then added the Roundcube v1.4.3 Web Application from the 
WHAM Module installed. This is a listing of the directory now:

[root at www5 domainuser]# cd /home/sites/mail.domain.com/web
[root at www5 web]# ls -lah
total 28K
drwxrwsr-x  6 nobody site41 4.0K Nov 21 10:02 .
drwxrwsr-x  9 nobody site41 4.0K Nov 22 05:49 ..
drwxr-sr-x  2 admin  site41 4.0K Nov 21 08:43 awstats
drwxrwsr-x  2 nobody site41 4.0K Nov 21 08:43 error
-rw-r--r--  1 root   site41  249 Nov 21 10:02 index.html
drwxr-sr-x 12 apache site41 4.0K Dec  2 20:02 roundcube
drwxr-sr-x 12 apache site41 4.0K Nov 21 08:43 roundcube-5106

It appears that all preferences were lost somehow last night. This 
morning, all the users I had imported Contacts for and set their 
Identities are reverted to defaults with no contacts.

-- 
Robert