[BlueOnyx:23766] Re: AV Spam disappearance

[Larry Smith]

Michael,

  Thanks, just grabbing one at random, a 5208R
AV_SPAM not under Network Services.
Under Software Updates, Installed Software it
shows AV-SPAM  5.1.6-3 Solarspeed.net.

Third Party software says no new software to download.

Under BluOnyx, Expiry Report AV-SPAM shows
2013-11-07 15:56:30

-- 
Larry Smith
lesmith at ecsis.net

On Mon March 23 2020 17:02, Michael Stauber wrote:
> Hi Larry,
>
> > Curious why the AV_SPAM package has disappeared from
> > Network Services on all my 5207 and 5208 boxes.  Yes,
> > know 5207 is old and am in the process of replacing, but
> > did not expect purchased software to "disappear".
>
> It absolutely should not disappear in its entirety. Please check under
> "Installed Software" if it is still installed and let me know which
> version it reports.
>
> Also check under "Third Party Software" to see if there is any update
> reported for the AV-SPAM.
>
> Also check under "Expiry Report" to see what the expiration date for the
> support was. Because the last day of that would define which the latest
> version of the AV-SPAM is that would be available to you via "Third
> Party Software".
>
> It *is* possible that this server was a 5107R or 5108R when the AV-SPAM
> was originally installed. Eventually this box then automatically
> upgraded to 5207R or 5208R via YUM. If you had a really old version of
> the AV-SPAM installed, then this ancient version might not have shipped
> with the elements for both the old and the new GUI. In that particular
> scenario you would no longer have the GUI bits of the AV-SPAM.
>
> The solution would be to update the PKG via "Third Party Software" with
> a newer version that was built with both old and new GUI included.