[BlueOnyx:25456] Re: subdomains 5210R

[Michael Stauber]

Hi Kasey,

> I created a sub domain for a site but it won’t load the default page 
> index.html
> 
> If I include it at the end of the www.sub.domain/index.html 
> <http://www.sub.domain/index.html> this will load it
> 
> but if I just use www.sub.domain <http://www.sub.domain> I get the login 
> page to blueonyx


Let me explain some basics:

Say you have a Vsite called www.company.com. Unless you set the "Web 
Server Alias" as "company.com", the Vsite is ONLY reachable at 
www.company.com, provided you have the two required DNS A Records for this.

So "Web Server Aliases" define additional names that a Vsite is 
reachable under apart from the full FQDN that is shown in the GUI.

Now on to Subdomains:

Subdomains do NOT have any "Email Server Aliases". If a Subdomain is 
called "support".company.com", then THAT is the only name that this 
Subdomain is reachable under. Therefore "www.subdomain.company.com" is 
not answered or served.

BUT: If you do have a DNS A Record for "www.subdomain.company.com" 
pointing to your server? In that case the request goes to the GUI, as no 
Vsite or Subdomain of that *exact* name does exist on the server.


Bottom line: Subdomains do NOT have "Web Server Aliases". They only 
answer to their given name and nothing else.

-- 
With best regards

Michael Stauber