[BlueOnyx:25732] Re: New 5211R service Unavailable

[kmrichardson at rogers.com]

Thank you Michael

I followed your instructions and since I can't get to the GUI the DEBUG
doesn't show anything at all

yum reinstall base-alpine was completed and still get the service is
unavailable

then rebooted the machine and poof! Still nothing....

I did a reinstall because I didn't know if something went wrong with the
install the first time causing the issue as this is an HP iLO network
install so I thought it might be better to start over


So when I look at the https://10.20.40.10:9090/ Alamlinux portal I see the
ONE-TIME temporary TLS Key generation for admserv.server failed to start


November 24, 2022
10:20 AM
Failed to start One-time temporary TLS key generation for admserv.service.
systemd
10:20 AM
admserv-init.service: Failed with result 'exit-code'.
systemd
10:20 AM
admserv-init.service: Main process exited, code=exited, status=203/EXEC
systemd
10:20 AM
admserv-init.service: Failed at step EXEC spawning
/usr/libexec/admserv-ssl-gencerts: No such file or directory
systemd
10:20 AM
admserv-init.service: Failed to locate executable
/usr/libexec/admserv-ssl-gencerts: No such file or directory
systemd
10:20 AM
Starting One-time temporary TLS key generation for admserv.service...
systemd
10:20 AM
Failed to start One-time temporary TLS key generation for admserv.service.
systemd
10:20 AM
admserv-init.service: Failed with result 'exit-code'.
systemd
10:20 AM
admserv-init.service: Main process exited, code=exited, status=203/EXEC
systemd
10:20 AM
admserv-init.service: Failed at step EXEC spawning
/usr/libexec/admserv-ssl-gencerts: No such file or directory

-----Original Message-----
From: Blueonyx <blueonyx-bounces at mail.blueonyx.it> On Behalf Of Michael
Stauber
Sent: November 24, 2022 9:04 AM
To: blueonyx at mail.blueonyx.it
Subject: [BlueOnyx:25731] Re: New 5211R service Unavailable

Hi Keith,

> Did a fresh install and before I did the easy-migrate I just tested 
> the front end admin panel and I'm getting
> 
> Service Unavailable
> 
> The server is temporarily unable to service your request due to 
> maintenance downtime or capacity problems. Please try again later.
> 
> Additionally, a 503 Service Unavailable error was encountered while 
> trying to use an ErrorDocument to handle the request.
> 
> I can ssh in to the machine with no issues. What would be the cause of
this?

This is probably an ownership/permission issue with some base-alpine
folders. I noticed that an ISO-installed base-alpine RPM will not set these
right, whereas a YUM installed base-alpine does.

For debugging, please see this:

https://www.blueonyx.it/blueonyx-5211r-debugging

When you enable "development" mode as explained there, the GUI will tell you
exactly what is wrong.

If it's a permission issue, one of these will probably fix it and it doesn't
hurt if you run all of these:

chmod 700 /usr/sausalito/license/
chown admserv:admserv /usr/sausalito/license chmod 700
/usr/sausalito/capcache/ chown admserv:admserv /usr/sausalito/capcache chmod
700 /usr/sausalito/sessions/ chown admserv:admserv /usr/sausalito/sessions
chown -R admserv:admserv /usr/sausalito/ui/chorizo/ci4/writable
chown admserv:admserv /var/log/gui-debug.log

Or you could do a "yum reinstall base-alpine-*", which will most likely fix
it as well.

And by the way: After a failed Easy-Migrate you don't need to reinstall. 
In your case deleting the Vsites in question would have been enough.

--
With best regards

Michael Stauber
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