[BlueOnyx:26140] Re: AWStats

[Colin Jack]

Hi Michael,

>> We have the Solarspeed AWStats installed on one of our 5209R servers but it is returning zero info. Got all the tables etc but just filled with zeroes.
>> It has been on there a long time and most of our customers don’t use it so I have only just realised there is a problem.
>> Webalizer is working fine on the same vsite but AWStats … nada.
>> 
>> Any idea how to troubleshoot?


> In /etc/awstats/ you find the configs for all Vsites that AWStats uses. 
> Make sure the Vsite in question has a config file there. It should.

Yup ..

> AWStats works on the logfiles archived in the logs directory of Vsites, 
> so on a 5209R that should be something like this:

> /home/sites/<VSITE>/logs/web.log

Yes - there and dated today and empty!

> Check what info the logfile for the Vsite in question has. Most likely 
> it wasn't updated in ages. Either due to lack of activity, or a 
> logrotate issue such as UID/GID wrong, being over-quota or what not.

> Check what UID/GID the file in question has.

Root/site48 :-/

> If this is (say) "site1", then it should be owned by user "SITE1-logs" 
> and group "site1".

Updated as instructed to SITE48-logs/site48

Lets see what happens.

Thanks

Colin