[BlueOnyx:26385] Internet issues

[Michael Stauber]

Hi all,

Just a quick heads up: Since Monday I'm without reliable internet 
connection and am on a mobile line that also craps out or slows to a 
crawl every now and then.

I'm trying to respond to emails, but even that is really dodgy right now.

What happened? We have three big internet providers in Colombia. We're 
with a shack called Tigo and and their competitor MoviStar (subsidiary 
of Telefonica) installed fiber-optics in our complex last week. On 
Monday when they left they "accidentally" (yeah, rrrrrright!) caused a 
damage that affected all internet installations of their competitors in 
our complex. And as things go with all three providers: You can get a 
new contract (with same day install) lined up in fifteen minutes, or you 
have to wrestle with support for days until they send a technician to 
fix damage in an existing installation. Just spent three hours again in 
the waiting line in front of their office until it was my turn to 
"enthusiastically" rave about their stellar support. After all: A black 
hole is a stellar object, too. :p

-- 
With best regards

Michael Stauber