[BlueOnyx:27300] Error while trying to create new user

[Felipe Ramírez]

Hello, we have a server with Blueonyx 5211R, and we were trying to create a new user for a Vsite but it was throwing some errors: “Unable to set the quota for USER” and “A user account could not be created because of a system error”.

 

We tried to check the disk usage because my first thought was that the Vsite was full, but it gave us an “Internal system error” page.

 

Enabling the debugging mode we can see that it has some issues with the Quotas:

DivisionByZeroError

Division by zero 

/usr/sausalito/ui/chorizo/ci4/Modules/Base/Disk/Controllers/GroupDiskUsage.php at line 385

378             $quota_orig = $quota;

379 

380             $used = sprintf("%.2f", $used / 1024); // convert into megs

381             $quota = sprintf("%.2f", $quota / 1024); // convert into megs

382 

383             // quota <= 0 means unlimited

384             if ($quota  > 0) {

385               $percent = round(100 * $used_orig / $quota_orig);  <<<<<<<<<<<<<<<<

386             }

387             else {

388               $percent = 0;

389             }

390 

391             if ($percent > 100) {

392               $percent = 100;

 

 

We already tried to yum update the server, but it keeps giving the same error.

 

Could you help us?

 

Thanks in advance!

 




Felipe Ramírez

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