<HTML>
<HEAD>
<META content="text/html; charset=iso-8859-1" http-equiv=Content-Type>
<META content="OPENWEBMAIL" name=GENERATOR>
</HEAD>
<BODY bgColor=#ffffff>
Are you saying you paid for BlueOnyx and are expecting support?!?!
<br />
<br />Sure, hold your breath while you're at it...
<br />
<br />
<br />
<br />Chuck
<br />
<br />
<br /><font size="2">
<br />
<br /><b>---------- Original Message
-----------</b>
<br />
From: "Tony C. Loosle" <tony-blue@s1-i.net>
<br />
To: BlueOnyx General Mailing List <blueonyx@blueonyx.it>
<br />
Sent: Tue, 2 Mar 2010 09:32:29 -0700
<br />
Subject: [BlueOnyx:03767] Re: Joomla
<br />
<br />> <span style="font-size: 10pt;">No, just on individual sites, which I now
have working ok.
</span>
<br />>
<br />> <span style="font-size: 10pt;">Still looking for an auto solution, but
don't see that yet for the BX
server.</span>
<br />>
<br />> <span style="font-size: 10pt;">Glad to pay for a product, and when I do
I expect some
support...</span>
<br />>
<br />> <span style="font-size: 10pt;">T</span>
<br />>
<br />>
<br />> <span style="font-size: 10pt;">
<br />>
<br />>
</span>
<br />> <span style="font-size: 10pt; color: navy;">>
Tony,</span>
<br />> <span style="font-size: 10pt; color: navy;">></span>
<br />> <span style="font-size: 10pt; color: navy;">> Are you trying to install
it as a server wide service or
something? </span>
<br />> <span style="font-size: 10pt; color: navy;">> Our developers just plunk
it down in the sites that need it
I</span>
<br />> <span style="font-size: 10pt; color: navy;">>
believe.</span>
<br />> <span style="font-size: 10pt; color: navy;">></span>
<br />> <span style="font-size: 10pt; color: navy;">> As the admin I have not
had to dink with
it.</span>
<br />> <span style="font-size: 10pt; color: navy;">></span>
<br />> <span style="font-size: 10pt; color: navy;">> Perhaps you need to
consider a product for which you pay
for</span>
<br />> <span style="font-size: 10pt; color: navy;">> support and then you
might have reason to complain. I am new
to</span>
<br />> <span style="font-size: 10pt; color: navy;">> BX and this list but I
suspect the attitude will not help
you</span>
<br />> <span style="font-size: 10pt; color: navy;">> resolve your
problem.</span>
<br />> <span style="font-size: 10pt; color: navy;">></span>
<br />> <span style="font-size: 10pt; color: navy;">>
HTH</span>
<br />> <span style="font-size: 10pt; color: navy;">></span>
<br />> <span style="font-size: 10pt; color: navy;">>
Bret</span>
<br />> <span style="font-size: 10pt; color: navy;">></span>
<br />> <span style="font-size: 10pt; color: navy;">> Tony C. Loosle
wrote:</span>
<br />> <span style="font-size: 10pt; color: maroon;">>></span>
<br />> <span style="font-size: 10pt; color: maroon;">>></span>
<br />> <span style="font-size: 10pt; color: maroon;">>> Yes and my
customers are ok
with</span>
<br />> <span style="font-size: 10pt; color: maroon;">>> a 3 week answer to
any problem as well. Works
great!</span>
<br />> <span style="font-size: 10pt; color: maroon;">>></span>
<br />> <span style="font-size: 10pt; color: navy;">> I just tell them I am out
of
the</span>
<br />> <span style="font-size: 10pt; color: maroon;">>> office and the need
to wait for any thing to be fixed.
Wonderful</span>
<br />> <span style="font-size: 10pt; color: maroon;">>>
support!</span>
<br />> <span style="font-size: 10pt; color: navy;">></span>
<br />> <span style="font-size: 10pt; color: navy;">></span>
<br />> <span style="font-size: 10pt; color: maroon;">>> Hi
Tony.</span>
<br />> <span style="font-size: 10pt; color: maroon;">>></span>
<br />> <span style="font-size: 10pt; color: maroon;">>> On
2/03/2010</span>
<br />> <span style="font-size: 10pt; color: maroon;">>> 5:28 AM, Tony C.
Loosle
wrote:</span>
<br />> <span style="font-size: 10pt; color: maroon;">>></span>
<br />> <span style="font-size: 10pt; color: purple;">>>></span>
<br />> <span style="font-size: 10pt; color: maroon;">>> After
a</span>
<br />> <span style="font-size: 10pt; color: purple;">>>> year
and</span>
<br />> <span style="font-size: 10pt; color: maroon;">>> no solution I am
still looking for a way to
easily</span>
<br />> <span style="font-size: 10pt; color: maroon;">>></span>
<br />> <span style="font-size: 10pt; color: purple;">>>>
install</span>
<br />> <span style="font-size: 10pt; color: maroon;">>> Joomla and others
on my BX
box.</span>
<br />> <span style="font-size: 10pt; color: maroon;">>></span>
<br />> <span style="font-size: 10pt; color: maroon;">>></span>
<br />> <span style="font-size: 10pt; color: maroon;">>> Does
anyone</span>
<br />> <span style="font-size: 10pt; color: purple;">>>>
have</span>
<br />> <span style="font-size: 10pt; color: maroon;">>> anything besides
Compass
Networks?</span>
<br />> <span style="font-size: 10pt; color: maroon;">>></span>
<br />> <span style="font-size: 10pt; color: maroon;">>></span>
<br />> <span style="font-size: 10pt; color: maroon;">>> As I
have</span>
<br />> <span style="font-size: 10pt; color: maroon;">>> informed you, I am
currently overseas. The problem you are
having</span>
<br />> <span style="font-size: 10pt; color: maroon;">>> appears to be only
happening on your server. I have offered
to</span>
<br />> <span style="font-size: 10pt; color: maroon;">>> login to the box on
a number of occasions to fix your issue.
I</span>
<br />> <span style="font-size: 10pt; color: maroon;">>>
have</span>
<br />> <span style="font-size: 10pt; color: maroon;">>> other customers who
use our Joomla package without any
problems</span>
<br />> <span style="font-size: 10pt; color: maroon;">>> at
all.</span>
<br />> <span style="font-size: 10pt; color: maroon;">>></span>
<br />> <span style="font-size: 10pt; color: maroon;">>></span>
<br />> <span style="font-size: 10pt; color: maroon;">>> If you want
my</span>
<br />> <span style="font-size: 10pt; color: maroon;">>> help, it is always
on offer, but if I
cannot</span>
<br />> <span style="font-size: 10pt; color: maroon;">>> replicate
the</span>
<br />> <span style="font-size: 10pt; color: maroon;">>> problem anywhere
else, I will need to look at your box to fix
the</span>
<br />> <span style="font-size: 10pt; color: maroon;">>>
problem.</span>
<br />> <span style="font-size: 10pt; color: maroon;">>></span>
<br />> <span style="font-size: 10pt; color: maroon;">>>
Regards,</span>
<br />> <span style="font-size: 10pt; color: maroon;">>>
Greg.</span>
<br />> <span style="font-size: 10pt; color: maroon;">>></span>
<br />> <span style="font-size: 10pt; color: maroon;">>>
_______________________________________________</span>
<br />> <span style="font-size: 10pt; color: maroon;">>> Blueonyx mailing
list</span>
<br />> <span style="font-size: 10pt; color: maroon;">>>
Blueonyx@blueonyx.it</span>
<br />> <span style="font-size: 10pt; color: maroon;">>> <a href="http://www.blueonyx.it/mailman/listinfo/blueonyx">http://www.blueonyx.it/mailman/listinfo/blueonyx</a></span>
<br /><b>------- End of Original Message
-------</b>
<br />
</font>
</BODY>
</HTML>