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That sounds logical Lew.
<br />
<br />But one of the accounts had already been set up in Webmail. We just set it up again with the correct return address and a custom signature file. A test still shows it sending out the auto-response with a FROM address of username@serverhostname.
<br />
<br />Thanks for the suggestion, but apparently - that's not our problem.
<br />
<br />
<br />
<br />Chuck
<br />
<br /><font size="2">
<br /><b>---------- Original Message
-----------</b>
<br />
From: "Lew Berry" <LCBerry@lcbconsulting.net>
<br />
To: "BlueOnyx General Mailing List" <blueonyx@blueonyx.it>
<br />
Sent: Thu, 16 Dec 2010 13:47:26 -0500
<br />
Subject: [BlueOnyx:06138] Re: Vacation autoresponder problems
<br />
<br />> <span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">User
account was most likely never configured in webmail. If return address
isn’t specified it defaults to user@hostname<o:p /></span>
<br />>
<span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><o:p>
</o:p></span>
<br />>
<br />> <b><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Lew
Berry, MCSE, MCT, CSSA</span></b><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><o:p /></span>
<br />>
<b><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">LCB
Consulting Inc.</span></b><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><o:p /></span>
<br />>
<b><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Systems
Engineer</span></b><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><o:p /></span>
<br />>
<b><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">450-106
State Road 13 N, #205</span></b><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><o:p /></span>
<br />>
<b><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">St
Johns FL, 32259</span></b><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><o:p /></span>
<br />>
<b><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><a title="mailto:LCBerry@LCBConsulting.net" href="mailto:LCBerry@LCBConsulting.net"><span style="color: blue;">LCBerry@LCBConsulting.net</span></a><o:p /></span></b>
<br />>
<b><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">(904)
482-1405<o:p /></span></b>
<br />> <b><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">(904)
322-5049 fax<o:p /></span></b>
<br />> <b><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">(904)
651-1046 cell<o:p /></span></b>
<br />> <span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><o:p>
</o:p></span>
<br />> <b><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">******
CONFIDENTIALITY NOTICE ******<o:p /></span></b>
<br />> <b><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">NOTICE:
This e-mail message and all attachments transmitted with it may contain legally
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<br />> <b><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">****************************************************************************</span></b><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><o:p /></span>
<br />>
<span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><o:p>
</o:p></span>
<br />>
<br />> <b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">
blueonyx-bounces@blueonyx.it [mailto:blueonyx-bounces@blueonyx.it] <b>On Behalf
Of </b>Chuck Tetlow
<br />> <b>Sent:</b> Thursday, December 16, 2010 1:01
PM
<br />> <b>To:</b> BlueOnyx General Mailing List
<br />> <b>Subject:</b>
[BlueOnyx:06136] Vacation autoresponder problems<o:p /></span>
<br />> <o:p>
</o:p>
<br />> We're having a bit of a problem with the vacation autoresponder
in BlueOnyx.
<br />>
<br />> In one domain (only one we know that users are
using that autoresponder) - any user that received a message, the system
attempts to send a response. But the response is coming from <a href="mailto:username@servername.net">username@servername.net</a>, not the
original @domain.com.
<br />>
<br />> Obviously, this would cause
confusion problems IF it did get through. In our case, we're using a smart
relay server that does some basic checks. Since its not getting proper
reverse resolution on the server's hostname - it fails and doesn't send the
response on. (Just as well - since its coming from the wrong e-mail
address).
<br />>
<br />> Has anyone else seen this before? The
autoresponder sends the response using the server's full-qualified hostname as
the "FROM" address instead of the user's DOMAIN name??
<br />>
<br />> Chuck
<o:p />
<br /><b>------- End of Original Message
-------</b>
<br />
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