<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri","sans-serif";}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Since switching over to our new BO box, my iphone users have been complaining that seemingly semi-random emails will not download from the server. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>They will either see an obviously iphone generated message that says “this message has not been downloaded from the server” (the header info is shown, but that error is in the place of the body)<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Or they will see part of the message with a button to download the rest, but often the button will indicate 0 bytes left to be downloaded. (clicking the button doesn’t make it go away)<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>This isn’t all messages either. The errors do seem to cluster around specific senders, but overall the iphones work and pop messages successfully 90% of the time. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Anyone know of a REAL fix for this? Most Googling results lists the main fix is changing from pop to imap, which isn’t a direction we would like to go. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>For some background, our setup is a bit odd. Our iphone users have two mailboxes. A primary mailbox with a .forward set to store and forward emails to their iphone mailbox. Outlook pops the first mailbox, iphones pop the mailbox that the duplicated messages were forwarded to. This prevents either device from removing a message before the other has received it. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div><br>
</body></html>