<HTML>
<HEAD>
<META content="text/html; charset=utf-8" http-equiv=Content-Type>
<META content="OPENWEBMAIL" name=GENERATOR>
</HEAD>
<BODY bgColor=#ffffff>
That error could happen if you've got a brand-new user account and that particular user hasn't received any e-mails yet.
<br />
<br />I observed that the creation of a new user account for a site doesn't immediately create that user's home directory. Its only created when its needed to store something - like a e-mail in the "inbox" file. So if the user account hasn't received a message yet - the home directory may not have been created yet. I had this exact thing happen under the older BlueQuartz.
<br />
<br />And if the user's home directory hasn't been created by a incoming e-mail - you'd get that error when the vacation message script tries to create the .forward file. In the times that happened to me, I simply sent a test message to that user account/name. The home directory was created along with the inbox file, and everything worked OK afterward.
<br />
<br />Good luck and let us know if that's the problem.
<br />
<br />
<br />
<br />Chuck
<br />
<br /><font size="2">
<br />
<br /><b>---------- Original Message
-----------</b>
<br />
From: "Dan Porter" <dan@twinwolf.net>
<br />
To: BlueOnyx General Mailing List <blueonyx@mail.blueonyx.it>
<br />
Sent: Wed, 28 Sep 2011 04:33:31 -0500
<br />
Subject: [BlueOnyx:08651] Auto Reply issue
<br />
<br />>
<font size="2">All,
<br />>
<br />> Just the topic alone is enough to make us all groan.
Personally, I hate auto-replies. I have searched all of the archives and I am
stumped. Using the vacation message (auto reply) function on Blue Quartz, I
am getting the following error message (see below) I have substituted user-name
and user@domain.comm for actual
values.
<br />>
<br />> A few notes.
<br />>
<br />> I do run OpenWebmail but have disabled the vacation and
forwarding functions as described in the archives </font><font face="Geneva,
Arial, Helvetica"><span style="font-size: 10pt;">[BlueOnyx:07596]</span></font><font size="2">. This is strictly the
vacation auto reply function within the GUI of Blue Quartz (not Blue
Onyx).
<br />>
<br />> I have checked via SSH and the path and file names are
correct, however the error message of "No Home Directory" would seem
to indicate a file rather than a directory.
<br />> Permissions appear to be the same among similar sites and files.
In this case some files are owned by user-name.site8 and others are owned by
user-name.users.
<br />>
<br />> Any ideas on the cause or solution to this? I am currently
moving sites over to a Blue Onyx server but in the mean time I have users who
are frustrated their auto-reply function does not
work.
<br />>
<br />> Thanks in
advance...
<br />>
<br />> Dan
Porter
<br />> Twin Wolf Technology
Group
<br />>
<br />> </font>----- The following addresses had permanent fatal
errors -----
<br />>
"|/usr/local/sbin/vacation.pl
/home/.sites/75/site8/.users/11/user-name/.vacation_msg user-name"
<br />>
(reason: 1)
<br />>
(expanded from: <user@domain.com>)
<br />>
<br />>
----- Transcript of session follows -----
<br />>
No home directory for user
/home/.sites/75/site8/.users/11/user-name/.vacation_msg
<br />>
554 5.3.0 unknown mailer error 1
<br />>
<br />>
<table width="100%" cellspacing="0" cellpadding="2" border="0">
<tbody>
<tr bgcolor="#d3dae3"><td class="msgbody">
<br />>
</td></tr>
<tr><td class="msgbody">
Final-Recipient: RFC822; user@domain.com
<br />>
X-Actual-Recipient: X-Unix; |/usr/local/sbin/vacation.pl
/home/.sites/75/site8/.users/11/user-name/.vacation_msg user-name
<br />>
Action: failed
<br />>
Status: 5.0.0
<br />>
Diagnostic-Code: X-Unix;
1</td></tr>
</tbody>
</table>
<br /><b>------- End of Original Message
-------</b>
<br />
</font>
</BODY>
</HTML>