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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Still having problems. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>PTR for 83.170.92.204 points to mtbe.co.uk and the domain no longer uses CNAMEs. I still see the same error when I try to email <a href="mailto:someone@mtbe.co.uk">someone@mtbe.co.uk</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Double-checking, I have mtbe.co.uk as web and email alias, both mtbe and <a href="http://www.mtbe">www.mtbe</a> appear in /etc/mail/local-host-names<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><a name="_MailEndCompose"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></a></p><p class=MsoNormal style='margin-left:36.0pt'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> blueonyx-bounces@mail.blueonyx.it [mailto:blueonyx-bounces@mail.blueonyx.it] <b>On Behalf Of </b>Charles Bowman<br><b>Sent:</b> 21 July 2012 09:15<br><b>To:</b> BlueOnyx General Mailing List<br><b>Subject:</b> [BlueOnyx:10973] Re: Server error: '554 5.0.0 rewrite: excessive recursion (max 50), ruleset canonify'<o:p></o:p></span></p><p class=MsoNormal style='margin-left:36.0pt'><o:p> </o:p></p><p class=MsoNormal style='margin-left:36.0pt'>you are using CNAMES as your mx record. use A records.<o:p></o:p></p><div><p class=MsoNormal style='margin-left:36.0pt'>Plus your .204 ip has no ptr - ask your network provider.<o:p></o:p></p></div><div><p class=MsoNormal style='margin-left:36.0pt'><o:p> </o:p></p><div><p class=MsoNormal style='margin-left:36.0pt'>On 21 July 2012 04:32, DD <<a href="mailto:bqlist@distortal.com" target="_blank">bqlist@distortal.com</a>> wrote:<o:p></o:p></p><p class=MsoNormal style='margin-left:36.0pt'>Hi All,<br><br>I have a site, <a href="http://mtbe.co.uk" target="_blank">mtbe.co.uk</a> which is configured on its own IP address on a<br>server running 5108R.<br><br>Main server IP: 83.170.92.155<br>Site IP: 83.170.92.204<br><br>I cannot send email to this site - I get the subject error every time.<br><br>---- 8< ----<br>Your message did not reach some or all of the intended recipients.<br><br> Subject: test<br> Sent: 21/07/2012 03:39<br><br>The following recipient(s) cannot be reached:<br><br> '****@<a href="http://mtbe.co.uk" target="_blank">mtbe.co.uk</a>' on 21/07/2012 03:39<br> Server error: '554 5.0.0 rewrite: excessive recursion (max 50),<br>ruleset canonify'<br>---- >8 ----<br><br>(Recipient is a catchall account)<br><br>This happens whether I use an external SMTP like gmail or use the server<br>itself for (authenticated) SMTP. In addition, PHP's mail() command gives a<br>'Service Unavailable' error in /var/log/maillog:<br><br>---- 8< ----<br> Jul 21 04:04:00 Server57056 sendmail[20522]: q6L33x7V020522:<br>to=****@<a href="http://mtbe.co.uk" target="_blank">mtbe.co.uk</a>, ctladdr=apache (48/48), delay=00:00:01, xdelay=00:00:01,<br>mailer=relay, pri=30934, relay=[127.0.0.1] [127.0.0.1], dsn=5.0.0,<br>stat=Service unavailable<br>---- >8 ----<br><br>I found a thread in the archives which contains a link to a Solarspeed page:<br><a href="http://mail.blueonyx.it/pipermail/blueonyx/2010-October/005559.html" target="_blank">http://mail.blueonyx.it/pipermail/blueonyx/2010-October/005559.html</a><br><br>Archive.org link (as the page link in the above post is giving an error):<br><a href="http://web.archive.org/web/20100803225225/http:/www.solarspeed.net/otrs/pub%0d%0alic.pl?Action=PublicFAQ&CategoryID=3&ItemID=16" target="_blank">http://web.archive.org/web/20100803225225/http://www.solarspeed.net/otrs/pub<br>lic.pl?Action=PublicFAQ&CategoryID=3&ItemID=16</a><br><br>I have everything set up as per these instructions:<br><a href="http://i.imgur.com/kFBXK.png" target="_blank">http://i.imgur.com/kFBXK.png</a><br><br>I've removed and recreated the entire site and email accounts to no avail. I<br>have other sites on the server set up on their own IP and they work fine.<br><br>I am not, however, responsible for the external (Godaddy?) DNS configuration<br>on this one. Is this something that can cause this problem?<br><br>Any advice would be much appreciated.<br><br>Regards,<br><br><br><br>Dick Dolby<br><br><br>_______________________________________________<br>Blueonyx mailing list<br><a href="mailto:Blueonyx@mail.blueonyx.it">Blueonyx@mail.blueonyx.it</a><br><a href="http://mail.blueonyx.it/mailman/listinfo/blueonyx" target="_blank">http://mail.blueonyx.it/mailman/listinfo/blueonyx</a><o:p></o:p></p></div><p class=MsoNormal style='margin-left:36.0pt'><o:p> </o:p></p></div></div></body></html>