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<DIV dir=ltr align=left><SPAN class=264281507-28052013><FONT size=2
face=Arial>Hello Bill,</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=264281507-28052013><FONT size=2
face=Arial></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=264281507-28052013><FONT size=2
face=Arial>try what you did with virtusertable with every other file in the
/etc/mail directory of which a ".db" version exists - we had this problem
with /etc/mail/access as well.</FONT></SPAN></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV><!-- Converted from text/plain format -->
<DIV align=left><FONT size=2 face=Arial>Tobias Gablunsky<BR></FONT><BR></DIV>
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<FONT size=2 face=Tahoma><B>From:</B> blueonyx-bounces@mail.blueonyx.it
[mailto:blueonyx-bounces@mail.blueonyx.it] <B>On Behalf Of </B>William
Thackrey<BR><B>Sent:</B> Tuesday, May 28, 2013 2:37 AM<BR><B>To:</B> BlueOnyx
General Mailing List<BR><B>Subject:</B> [BlueOnyx:13111] Email Server
Map<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><FONT
style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif">Good
afternoon – </FONT></DIV>
<DIV><FONT
style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif"><BR></FONT></DIV>
<DIV><FONT
style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif">One of our
BlueOnyz servers is returning this error when trying to delete a
visite:</FONT></DIV>
<DIV><FONT
style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif">"Sorry, an
error occurred while trying to create an email server map file. If mail server
configuration files were removed or manually modified, please restore the
original versions and try again."</FONT></DIV>
<DIV><FONT
style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif"><BR></FONT></DIV>
<DIV><FONT
style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif">Not
surprisingly we see the same error when trying to add or delete a vsite user.
The same thing occurs on all vsites.</FONT></DIV>
<DIV><FONT
style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif"><BR></FONT></DIV>
<DIV><FONT style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif">I
thought I knew how to fix this. Evidently not. So far we've done
the following:</FONT></DIV>
<DIV><FONT
style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif"><BR></FONT></DIV>
<DIV><FONT style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif">1)
backed up and deleted the /var/mail/virtusertable.db file.</FONT></DIV>
<DIV><FONT
style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif"><BR></FONT></DIV>
<DIV><FONT style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif">2)
run makemap hash virtusertable < virtusertable to rebuild the
virtual user table database.</FONT></DIV>
<DIV><FONT
style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif"><BR></FONT></DIV>
<DIV><FONT style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif">3)
run newaliases</FONT></DIV>
<DIV><FONT
style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif"><BR></FONT></DIV>
<DIV><FONT style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif">4)
restarted the server</FONT></DIV>
<DIV><FONT
style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif"><BR></FONT></DIV>
<DIV><FONT style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif">5)
verified permissions for /var/mail and all contents are the same as one of our
working BlueOnyx servers.</FONT></DIV>
<DIV><FONT
style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif"><BR></FONT></DIV>
<DIV><FONT style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif">6)
backed up </FONT><SPAN
style="FONT-SIZE: 12px; FONT-FAMILY: Arial, Helvetica, sans-serif">virtusertable
and </SPAN><SPAN
style="FONT-SIZE: 12px; FONT-FAMILY: Arial, Helvetica, sans-serif">virtusertable.db
(again)</SPAN></DIV>
<DIV><SPAN
style="FONT-SIZE: 12px; FONT-FAMILY: Arial, Helvetica, sans-serif"><BR></SPAN></DIV>
<DIV><SPAN
style="FONT-SIZE: 12px; FONT-FAMILY: Arial, Helvetica, sans-serif">7) removed
all but one vsite from </SPAN><SPAN
style="FONT-SIZE: 12px; FONT-FAMILY: Arial, Helvetica, sans-serif">virtusertable</SPAN></DIV>
<DIV><SPAN
style="FONT-SIZE: 12px; FONT-FAMILY: Arial, Helvetica, sans-serif"><BR></SPAN></DIV>
<DIV><SPAN
style="FONT-SIZE: 12px; FONT-FAMILY: Arial, Helvetica, sans-serif">8) </SPAN><SPAN
style="FONT-SIZE: 12px; FONT-FAMILY: Arial, Helvetica, sans-serif">run makemap
hash virtusertable < virtusertable to rebuild the virtual user table
database.</SPAN></DIV>
<DIV><SPAN
style="FONT-SIZE: 12px; FONT-FAMILY: Arial, Helvetica, sans-serif"><BR></SPAN></DIV>
<DIV><SPAN
style="FONT-SIZE: 12px; FONT-FAMILY: Arial, Helvetica, sans-serif">9) tried to
add a user to the remaining vsite. Tested again.</SPAN></DIV>
<DIV><SPAN
style="FONT-SIZE: 12px; FONT-FAMILY: Arial, Helvetica, sans-serif"><BR></SPAN></DIV>
<DIV><SPAN
style="FONT-SIZE: 12px; FONT-FAMILY: Arial, Helvetica, sans-serif">10)
restarted the server. Tested again.</SPAN></DIV>
<DIV><FONT
style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif"><BR></FONT></DIV>
<DIV><FONT
style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif">Still no joy.
Obviously I missed something. Ideas, anyone?</FONT></DIV>
<DIV><FONT
style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif"><BR></FONT></DIV>
<DIV><FONT
style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif">Thanks!</FONT></DIV>
<DIV><FONT
style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif"><BR></FONT></DIV>
<DIV><FONT
style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif">Bill
Thackrey</FONT></DIV>
<DIV><FONT
style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif"><BR></FONT></DIV>
<DIV><FONT
style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif"><BR></FONT></DIV>
<DIV><FONT
style="FONT-SIZE: 12px; FONT-FAMILY: Arial,Helvetica,sans-serif"><BR></FONT></DIV><PRE>_______________________________________________<BR>
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