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Thanks for the reply Gregg. But I don't see where you're talking about.
<br />
<br />On the "Site Management" tab - it lists all the virtual sites, and does give the owner's name in a column. But there is no way there to change it - and I'm logged in as "admin".
<br />
<br />And when you click on a virtual site's edit button - you can go to the "General Setting" option on the left-side menu. But that page only shows the owner - no way to modify it.
<br />
<br />That's why I'm confused. I can see the owners in the virtual site list, and in each site's general settings. But I don't find a way to modify those site owners. Even though - the sites show the owner is "admin", and I'm logged in as "admin".
<br />
<br />
<br />
<br />Chuck
<br />
<br /><font size="2">
<br />
<br /><b>---------- Original Message
-----------</b>
<br />
From: "Gregg K" <greggk1@cox.net>
<br />
To: "'BlueOnyx General Mailing List'"
<blueonyx@mail.blueonyx.it>
<br />
Sent: Thu, 6 Mar 2014 11:44:47 -0700
<br />
Subject: [BlueOnyx:14871] Re: New "reseller" admin assignments
<br />
<br />> <span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">I came
across this a while back. On the Site Management you can click on the ownership
of each virtual side, and select the appropriate one. Unfortunately, you
[UTF-8?]can’t assign ownership to multiple admins.<o:p /></span>
<br />> <span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Gregg<o:p /></span>
<br />>
<span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><o:p>
</o:p></span>
<br />>
<br />> <b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">
blueonyx-bounces@mail.blueonyx.it [mailto:blueonyx-bounces@mail.blueonyx.it]
<b>On Behalf Of </b>Chuck Tetlow
<br />> <b>Sent:</b> Thursday, March 06, 2014
11:04 AM
<br />> <b>To:</b> BlueOnyx Mailing List
<br />> <b>Subject:</b>
[BlueOnyx:14870] New "reseller" admin
assignments<o:p /></span>
<br />> <o:p> </o:p>
<br />> Sorry to bother
the list - but I'm lost.
<br />>
<br />> I know there were some changes
recently to add a "reseller" ability to our servers. The ability
to add new "administrators" and assign specific sites to them - after
which, those admins can only see their assigned virtual sites.
<br />>
<br />>
I assumed this wouldn't do anything to current servers and configurations.
Apparently - I was wrong!
<br />>
<br />> Besides being overall server
"admin" for BlueOnyx servers for a couple of companies - each of those
companies also has their own techs who take care of their virtual site customers
and the users on it. But now - they can't do anything! I've
confirmed that logging in as one of those administrator accounts takes you to a
page for account setting for that administrator. You can't do anything
else. Apparently, sites on that server are now "owned" by that
administrator - so they can't even see them. And the same thing happens to
new administrator accounts added - can't do anything.
<br />>
<br />>
But I can't find where in the GUI that you can "assign" virtual site
ownership to one administrator or another. So where do you assign a
"owner" to a virtual site? I can't find anything under the
SERVER MANAGEMENT tab. And there is nothing in the virtual site setup
besides a display of who the owner is - no way to change it.
<br />>
<br />>
Oh, and can you assign more than one "owner" to a virtual site?
These companies usually have more than one local tech. But if I assign
ownership to just one technician - the others can't manage that site.
<br />>
<br />> Thanks BlueOnyx experts!
<br />>
<br />> Chuck
<br />>
<br />>
<o:p />
<br /><b>------- End of Original Message
-------</b>
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