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<p class="MsoNormal"><span style="color:#1F497D">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D">no ideas?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D">Maybe Michael?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Best regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Dirk Estenfed<o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:gray;mso-fareast-language:DE">---<br>
<br>
blackpoint GmbH – Friedberger Straße 106b – 61118 Bad Vilbel<br>
<br>
</span><span lang="EN-GB" style="color:#1F497D;mso-fareast-language:DE"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D;mso-fareast-language:DE"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="mso-fareast-language:DE">Von:</span></b><span style="mso-fareast-language:DE"> Blueonyx [mailto:blueonyx-bounces@mail.blueonyx.it]
<b>Im Auftrag von </b>Dirk Estenfeld<br>
<b>Gesendet:</b> Freitag, 1. September 2017 10:57<br>
<b>An:</b> BlueOnyx General Mailing List <blueonyx@mail.blueonyx.it><br>
<b>Betreff:</b> [BlueOnyx:21324] 5209R - no usage informatoin for sites in Server Management -> Usage Information -> Disk<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoPlainText">Hello,<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText"><span lang="EN-GB">a customer have a 5209 and complained that he do not the the usage for each site in Server Management -> Usage Information -> Disk<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB">Here is what he sees:<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:15.0pt;vertical-align:baseline"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
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<td width="20" valign="bottom" style="width:15.0pt;border:solid #B6B6B6 1.0pt;background:#E6ECEF;padding:0cm 0cm 0cm 0cm">
</td>
<td width="107" valign="bottom" style="width:82.5pt;border:solid #B6B6B6 1.0pt;border-left:none;background:#E6ECEF;padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal" align="center" style="text-align:center;vertical-align:baseline">
<span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Full Host Name<o:p></o:p></span></p>
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<td width="175" valign="bottom" style="width:135.0pt;border:solid #B6B6B6 1.0pt;border-left:none;background:#E6ECEF;padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal" align="center" style="text-align:center;vertical-align:baseline">
<span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Disk Usage<o:p></o:p></span></p>
</td>
<td width="156" valign="bottom" style="width:120.0pt;border:solid #B6B6B6 1.0pt;border-left:none;background:#E6ECEF;padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal" align="center" style="text-align:center;vertical-align:baseline">
<span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Allowed Disk Space<o:p></o:p></span></p>
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<td width="243" valign="bottom" style="width:186.75pt;border:solid #B6B6B6 1.0pt;border-left:none;background:#E6ECEF;padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal" align="center" style="text-align:center;vertical-align:baseline">
<span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333">Percentage Used<o:p></o:p></span></p>
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<td width="20" valign="bottom" style="width:15.0pt;border:solid #B6B6B6 1.0pt;border-left:none;background:#E6ECEF;padding:0cm 0cm 0cm 0cm">
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<td style="background:#FAFAFA;padding:0cm 0cm 0cm 0cm;outline: 0px;background-position-x:0px;background-position-y:0px">
<p class="MsoNormal" align="center" style="text-align:center"><a href="javascript:%20void(0);"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F;border:none windowtext 1.0pt;padding:0cm;mso-fareast-language:DE;text-decoration:none"><img border="0" width="13" height="13" id="Grafik_x0020_5" src="cid:image001.gif@01D327F4.DD1D6130" alt="Normal"></span></a><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F"><o:p></o:p></span></p>
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<td style="background:#FAFAFA;padding:0cm 0cm 0cm 0cm;outline: 0px;background-position-x:0px;background-position-y:0px">
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F"><a href="https://server4.vme.de:81/disk/groupDiskUsage?group=site23&serverDiskUsage=1"><span style="color:#4F4F4F;border:none windowtext 1.0pt;padding:0cm;text-decoration:none">site1</span></a><o:p></o:p></span></p>
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<td style="background:#FAFAFA;padding:0cm 0cm 0cm 0cm;outline: 0px;background-position-x:0px;background-position-y:0px">
<p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F">0.00MB<o:p></o:p></span></p>
</td>
<td style="background:#FAFAFA;padding:0cm 0cm 0cm 0cm;outline: 0px;background-position-x:0px;background-position-y:0px">
<p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F">0.00MB<o:p></o:p></span></p>
</td>
<td style="background:#FAFAFA;padding:0cm 0cm 0cm 0cm;outline: 0px;background-position-x:0px;background-position-y:0px">
<div align="right">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;outline: 0px;border-spacing: 0px;text-size-adjust: none;display:table;background-position-x:0px;background-position-y:0px">
<tbody>
<tr style="outline: 0px;background-position-x:0px;background-position-y:0px">
<td valign="bottom" style="padding:0cm 0cm 0cm 0cm;outline: 0px;border-spacing: 0px;text-size-adjust: none;display:table;background-position-x:0px;background-position-y:0px">
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<td width="30" valign="bottom" style="width:22.5pt;padding:0cm 0cm 0cm 0cm;outline: 0px;background-position-x:0px;background-position-y:0px">
<p class="MsoNormal"><span style="font-size:9.0pt">0%<o:p></o:p></span></p>
</td>
</tr>
</tbody>
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</td>
<td style="background:#FAFAFA;padding:0cm 0cm 0cm 0cm;outline: 0px;background-position-x:0px;background-position-y:0px">
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F">0<o:p></o:p></span></p>
</td>
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<tr style="border-top-style:initial;border-right-style:initial;border-left-style:initial;border-top-color:initial;border-right-color:initial;border-left-color:initial;border-image: initial;outline: 0px;background-position-x:0px;background-position-y:0px">
<td style="padding:0cm 0cm 0cm 0cm;outline: 0px;background-position-x:0px;background-position-y:0px">
<p class="MsoNormal" align="center" style="text-align:center"><a href="javascript:%20void(0);"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F;border:none windowtext 1.0pt;padding:0cm;mso-fareast-language:DE;text-decoration:none"><img border="0" width="13" height="13" id="Grafik_x0020_4" src="cid:image001.gif@01D327F4.DD1D6130" alt="Normal"></span></a><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F"><o:p></o:p></span></p>
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<td style="padding:0cm 0cm 0cm 0cm;outline: 0px;background-position-x:0px;background-position-y:0px">
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F"><a href="https://server4.vme.de:81/disk/groupDiskUsage?group=site9&serverDiskUsage=1"><span style="color:#4F4F4F;border:none windowtext 1.0pt;padding:0cm;text-decoration:none">site2</span></a><o:p></o:p></span></p>
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<td style="padding:0cm 0cm 0cm 0cm;outline: 0px;background-position-x:0px;background-position-y:0px">
<p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F">0.00MB<o:p></o:p></span></p>
</td>
<td style="padding:0cm 0cm 0cm 0cm;outline: 0px;background-position-x:0px;background-position-y:0px">
<p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F">0.00MB<o:p></o:p></span></p>
</td>
<td style="padding:0cm 0cm 0cm 0cm;outline: 0px;background-position-x:0px;background-position-y:0px">
<div align="right">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;outline: 0px;border-spacing: 0px;text-size-adjust: none;display:table;background-position-x:0px;background-position-y:0px">
<tbody>
<tr style="outline: 0px;background-position-x:0px;background-position-y:0px">
<td valign="bottom" style="padding:0cm 0cm 0cm 0cm;outline: 0px;border-spacing: 0px;text-size-adjust: none;display:table;background-position-x:0px;background-position-y:0px">
</td>
<td width="30" valign="bottom" style="width:22.5pt;padding:0cm 0cm 0cm 0cm;outline: 0px;background-position-x:0px;background-position-y:0px">
<p class="MsoNormal"><span style="font-size:9.0pt">0%<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
<td style="padding:0cm 0cm 0cm 0cm;outline: 0px;background-position-x:0px;background-position-y:0px">
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F">0<o:p></o:p></span></p>
</td>
</tr>
<tr style="border-top-style:initial;border-right-style:initial;border-left-style:initial;border-top-color:initial;border-right-color:initial;border-left-color:initial;border-image: initial;outline: 0px;background-position-x:0px;background-position-y:0px">
<td style="background:#FAFAFA;padding:0cm 0cm 0cm 0cm;outline: 0px;background-position-x:0px;background-position-y:0px">
<p class="MsoNormal" align="center" style="text-align:center"><a href="javascript:%20void(0);"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F;border:none windowtext 1.0pt;padding:0cm;mso-fareast-language:DE;text-decoration:none"><img border="0" width="13" height="13" id="Grafik_x0020_3" src="cid:image001.gif@01D327F4.DD1D6130" alt="Normal"></span></a><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F"><o:p></o:p></span></p>
</td>
<td style="background:#FAFAFA;padding:0cm 0cm 0cm 0cm;outline: 0px;background-position-x:0px;background-position-y:0px">
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F"><a href="https://server4.vme.de:81/disk/groupDiskUsage?group=site1&serverDiskUsage=1"><span style="color:#4F4F4F;border:none windowtext 1.0pt;padding:0cm;text-decoration:none">site3</span></a><o:p></o:p></span></p>
</td>
<td style="background:#FAFAFA;padding:0cm 0cm 0cm 0cm;outline: 0px;background-position-x:0px;background-position-y:0px">
<p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F">0.00MB<o:p></o:p></span></p>
</td>
<td style="background:#FAFAFA;padding:0cm 0cm 0cm 0cm;outline: 0px;background-position-x:0px;background-position-y:0px">
<p class="MsoNormal" align="right" style="text-align:right"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F">0.00MB<o:p></o:p></span></p>
</td>
<td style="background:#FAFAFA;padding:0cm 0cm 0cm 0cm;outline: 0px;background-position-x:0px;background-position-y:0px">
<div align="right">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse;outline: 0px;border-spacing: 0px;text-size-adjust: none;display:table;background-position-x:0px;background-position-y:0px">
<tbody>
<tr style="outline: 0px;background-position-x:0px;background-position-y:0px">
<td valign="bottom" style="padding:0cm 0cm 0cm 0cm;outline: 0px;border-spacing: 0px;text-size-adjust: none;display:table;background-position-x:0px;background-position-y:0px">
</td>
<td width="30" valign="bottom" style="width:22.5pt;padding:0cm 0cm 0cm 0cm;outline: 0px;background-position-x:0px;background-position-y:0px">
<p class="MsoNormal"><span style="font-size:9.0pt">0%<o:p></o:p></span></p>
</td>
</tr>
</tbody>
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</div>
</td>
<td style="background:#FAFAFA;padding:0cm 0cm 0cm 0cm;outline: 0px;background-position-x:0px;background-position-y:0px">
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#4F4F4F">0<o:p></o:p></span></p>
</td>
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</tbody>
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<p class="MsoPlainText"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB">If he is checking insite the site;: Site Management -> Site -> usage Information -> Disk the information is vieable<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB">Site1<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:DE">Disk Space Used
</span><span lang="EN-GB" style="font-size:9.0pt;font-family:"Times New Roman",serif;color:#666666;mso-fareast-language:DE">22.47GB<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:DE">Disk Space Free
</span><span lang="EN-GB" style="font-size:9.0pt;font-family:"Times New Roman",serif;color:#666666;mso-fareast-language:DE">22.53GB<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="font-size:12.0pt;font-family:"Times New Roman",serif;mso-fareast-language:DE">Percentage Used
</span><span lang="EN-GB" style="font-size:9.0pt;font-family:"Times New Roman",serif;color:#666666;mso-fareast-language:DE">50% (22.47GB) of 45.00GB used.<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB">Also in Active Monitor -> Disk Usage -> Sites he always see 0 for sites.<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB">Where is the problem and how to fix it?<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB">Best regards,<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB">Dirk<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span style="mso-fareast-language:DE">---<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="mso-fareast-language:DE"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span style="mso-fareast-language:DE">blackpoint GmbH – Friedberger Straße 106b – 61118 Bad Vilbel<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB"><o:p> </o:p></span></p>
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