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<p class="MsoNormal"><span style="color:#1F497D">Hello Michael,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D">I have no idea what I did change.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D">But the destroy command is working now.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D">The site gets destroyed without a timeout.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Best regrads,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Dirk<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:gray;mso-fareast-language:DE">blackpoint GmbH – Friedberger Straße 106b – 61118 Bad Vilbel<br>
<br>
<br>
</span><span lang="EN-GB" style="color:#1F497D;mso-fareast-language:DE"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D;mso-fareast-language:DE"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span lang="EN-GB" style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="mso-fareast-language:DE">Von:</span></b><span style="mso-fareast-language:DE"> Blueonyx [mailto:blueonyx-bounces@mail.blueonyx.it]
<b>Im Auftrag von </b>Dirk Estenfeld<br>
<b>Gesendet:</b> Donnerstag, 26. April 2018 12:00<br>
<b>An:</b> BlueOnyx General Mailing List <blueonyx@mail.blueonyx.it><br>
<b>Betreff:</b> [BlueOnyx:21981] Re: 5209R - Issue deleting sites<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoPlainText">Hello Michael,<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText"><span lang="EN-GB">I did kill /rehash / restart the processes.<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB">I did try to delete a site via the shell.<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB">But unfortunately same effect here.<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal">[root@server2 ~]# /usr/sausalito/sbin/vsite_destroy.pl site77<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText"><span lang="EN-GB">Stays and will not end what I can see in /var/log/messages are this messages running throught the log over and over again:<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB">After I killed all this processes manually:<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB">11261 ? S 0:00 bin/pperl handlers/base/network/change_route.pl<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB">11264 ? S 0:00 pperld /usr/sausalito/handlers/base/network/change_route.pl<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB">11277 ? S 0:00 /bin/bash /etc/sysconfig/network-scripts/ifup-post ifcfg-eth0<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB">11485 ? S 0:00 /bin/bash /etc/sysconfig/network-scripts/ifup-post ifcfg-eth0 boot<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB">11615 ? S 0:00 /usr/bin/perl -I/usr/sausalito/perl -I. /usr/sausalito/handlers/base/network/change_route.pl -c<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB">11618 ? S 0:00 /usr/bin/perl -I/usr/sausalito/perl -I. /usr/sausalito/handlers/base/network/change_route.pl -c<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB">/usr/sausalito/sbin/vsite_destroy.pl did end. Site is deleted.<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB">I did send you the output in the /var/log/messages for my vsite_destroy attempt.<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB"><br>
Best regards,<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB">Dirk<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="mso-fareast-language:DE"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span style="mso-fareast-language:DE"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span style="mso-fareast-language:DE">---<o:p></o:p></span></p>
<p class="MsoPlainText"><span style="mso-fareast-language:DE"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span style="mso-fareast-language:DE">blackpoint GmbH – Friedberger Straße 106b – 61118 Bad Vilbel<o:p></o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB" style="mso-fareast-language:DE"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoPlainText"><span style="mso-fareast-language:DE">-----Ursprüngliche Nachricht-----<br>
Von: Blueonyx [<a href="mailto:blueonyx-bounces@mail.blueonyx.it">mailto:blueonyx-bounces@mail.blueonyx.it</a>] Im Auftrag von Michael Stauber<br>
Gesendet: Mittwoch, 25. April 2018 23:11<br>
An: <a href="mailto:blueonyx@mail.blueonyx.it">blueonyx@mail.blueonyx.it</a><br>
Betreff: [BlueOnyx:21979] Re: 5209R - Issue deleting sites</span><o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">Hi Dirk,<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">> a customer is trying to delete sites. The process is deleting users, , deleting sites.<o:p></o:p></p>
<p class="MsoPlainText">> Then it hangs. After 20 mins he get a timout.<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">Weird.<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">> At shell level you can see <o:p></o:p></p>
<p class="MsoPlainText">> <o:p></o:p></p>
<p class="MsoPlainText">> 4236 ? S 0:00 /usr/bin/perl -I/usr/sausalito/perl /usr/sausalito/sbin/vsite_destroy.pl site67 /vsite/vsiteList<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">Yes. So far that's normal.<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">> As far as I know Michael did change something for the ip route settings (is this live?) maybe we see a side effect here?<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">Yes, this is life and these updates have been published on Sunday. It<o:p></o:p></p>
<p class="MsoPlainText">has no effect on this, though. change_route.pl runs practically on<o:p></o:p></p>
<p class="MsoPlainText">almost any Vsite related transaction.<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">> Please help what I can do that the customer I able to delete sites again.<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">First off get rid of all the stuck handlers. Kill them off selectively<o:p></o:p></p>
<p class="MsoPlainText">or with brute force:<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">killall -9 perl<o:p></o:p></p>
<p class="MsoPlainText">killall -9 cced<o:p></o:p></p>
<p class="MsoPlainText">/usr/sausalito/sbin/cced.init rehash<o:p></o:p></p>
<p class="MsoPlainText">swatch<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">Then try to delete the Vsite again. Either via the GUI or directly from<o:p></o:p></p>
<p class="MsoPlainText">the shell via this command:<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">/usr/sausalito/sbin/vsite_destroy.pl site67<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">Check /var/log/messages for anything odd that pops up.<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">-- <o:p></o:p></p>
<p class="MsoPlainText">With best regards<o:p></o:p></p>
<p class="MsoPlainText"><o:p> </o:p></p>
<p class="MsoPlainText">Michael Stauber<o:p></o:p></p>
<p class="MsoPlainText">_______________________________________________<o:p></o:p></p>
<p class="MsoPlainText">Blueonyx mailing list<o:p></o:p></p>
<p class="MsoPlainText"><a href="mailto:Blueonyx@mail.blueonyx.it"><span style="color:windowtext;text-decoration:none">Blueonyx@mail.blueonyx.it</span></a><o:p></o:p></p>
<p class="MsoPlainText"><a href="http://mail.blueonyx.it/mailman/listinfo/blueonyx"><span style="color:windowtext;text-decoration:none">http://mail.blueonyx.it/mailman/listinfo/blueonyx</span></a><o:p></o:p></p>
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