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<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi Greg<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">Its working now, thanks for your effort
</span><span style="font-family:"Segoe UI Emoji",sans-serif;mso-fareast-language:EN-US">😊</span><span style="mso-fareast-language:EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US">/Thomas<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>Fra:</b> Blueonyx [mailto:blueonyx-bounces@mail.blueonyx.it]
<b>På vegne af </b>Greg Kuhnert<br>
<b>Sendt:</b> 10. juni 2018 09:00<br>
<b>Til:</b> BlueOnyx General Mailing List <blueonyx@mail.blueonyx.it><br>
<b>Emne:</b> [BlueOnyx:22156] Re: NewLinQ Maintenance Update<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Hi Thomas.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I think this one is now solved. I found a simple issue on the new server while troubleshooting for another client.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:8.5pt;font-family:"Menlo",serif">Allowed memory size of 16777216 bytes exhausted (tried to allocate 8392704 bytes)<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Downloading uses a buffer. The limits on the old server were higher. Apologies for the inconvenience.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">GK<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On 10 Jun 2018, at 5:19 am, Greg Kuhnert <<a href="mailto:gkuhnert@compassnetworks.com.au">gkuhnert@compassnetworks.com.au</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Hi Thomas.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">open a ticket and I’ll get onto it. I’ll need IP’s and/or serial numbers in the ticket.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Thanks.<o:p></o:p></p>
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<p class="MsoNormal">GK<o:p></o:p></p>
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<p class="MsoNormal"><br>
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<p class="MsoNormal">On 9 Jun 2018, at 2:49 pm, Thomas Petersen <<a href="mailto:thomas@nsd.dk">thomas@nsd.dk</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span lang="EN-US">Getting this when trying to update any packages from “Third Party Software”</span><o:p></o:p></p>
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<p class="MsoNormal"><span lang="EN-US">I have<span class="apple-converted-space"> </span>BlueOnyx Enterprise Edition (BOEE)<span class="apple-converted-space"> </span></span><o:p></o:p></p>
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<p class="MsoNormal"><span lang="EN-US">Status check is ok.</span><o:p></o:p></p>
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<p class="MsoNormal"><span lang="EN-US">Expiry report is ok.</span><o:p></o:p></p>
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<p class="MsoNormal"><span lang="EN-US"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span lang="EN-US">“Sorry, the package file could not be downloaded from the specified URL. Please check the URL and try again. The software package was not installed.”</span><o:p></o:p></p>
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<p class="MsoNormal"><span lang="EN-US"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span lang="EN-US">Regards<span class="apple-converted-space"> </span></span><o:p></o:p></p>
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<p class="MsoNormal"><span lang="EN-US">Thomas</span><o:p></o:p></p>
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<p class="MsoNormal"><span lang="EN-US"> </span><o:p></o:p></p>
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<p class="MsoNormal"><b>Fra:</b><span class="apple-converted-space"> </span>Blueonyx [<a href="mailto:blueonyx-bounces@mail.blueonyx.it">mailto:blueonyx-bounces@mail.blueonyx.it</a>]<span class="apple-converted-space"> </span><b>På vegne af<span class="apple-converted-space"> </span></b>Greg
Kuhnert<br>
<b>Sendt:</b><span class="apple-converted-space"> </span>8. juni 2018 01:23<br>
<b>Til:</b><span class="apple-converted-space"> </span>BlueOnyx General Mailing List <<a href="mailto:blueonyx@mail.blueonyx.it">blueonyx@mail.blueonyx.it</a>><br>
<b>Emne:</b><span class="apple-converted-space"> </span>[BlueOnyx:22152] NewLinQ Maintenance Update<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Hi all.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">I’ve sorted some newlinq issues. I have some more work to do, but I have implemented a temporary solution to deal with one of the issues. I’ll get a permanent fix for the remaining issue in coming days.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">For now, there are two quick checks you can do to make sure your newlinq connection is healthy. On your server:<o:p></o:p></p>
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<li class="MsoNormal" style="mso-list:l0 level1 lfo1">Go to Software Updates > Blueonyx Shop > Status Check - Confirm all is operating correctly, and the NewLinQ username matches your account. Note: Doing this will often fix newlinq issues if your serial number
of ip has recently changed.<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1">Go to Software Updates > Blueonyx Shop > Expiry Report - Confirm the details match what you expect.<o:p></o:p></li></ol>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">If there are ANY issues with the above, open a ticket and I’ll get onto it.<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Regards,<o:p></o:p></p>
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<p class="MsoNormal">Greg.<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif">_______________________________________________<br>
Blueonyx mailing list<br>
<a href="mailto:Blueonyx@mail.blueonyx.it">Blueonyx@mail.blueonyx.it</a><br>
<a href="http://mail.blueonyx.it/mailman/listinfo/blueonyx">http://mail.blueonyx.it/mailman/listinfo/blueonyx</a></span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
Blueonyx mailing list<br>
<a href="mailto:Blueonyx@mail.blueonyx.it">Blueonyx@mail.blueonyx.it</a><br>
<a href="http://mail.blueonyx.it/mailman/listinfo/blueonyx">http://mail.blueonyx.it/mailman/listinfo/blueonyx</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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