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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Hi all,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I must have missed something, but every 2 months when Let’s Encrypt updates the SSL, it needs to trust the server again.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Here is an example…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Server1.domainname.com – has an SSL, all is fine<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Mydomain.com – has an SSL certificate also enabled<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Both are on the same server/IP address but are not linked in any other way (ie separate TLDs).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">When the user checks email after the SSL has been updated they are prompted to trust the server1.domainname.com again, which can be confusing as they do not know the server’s name as it is a different TLD.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">This is becoming frustrating as the user also has an iphone and it will not allow the certificate to be trusted without either a) deleting and recreating the account or b) disable the email account on the
phone, create a new account, have it trusted when prompted and then you can delete it and revert back to the original email account (I have only read about this but still seems a lot to do every 2 months).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Any ideas on what I am doing wrong or how to do it so the SSL will work more seamlessly?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Brian<o:p></o:p></span></p>
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