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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>I made some purchases in the shop and there not showing up for update or install. Emails are bouncing back from with user unknown (store@shop.blueonyx.it) when sending messages for help, also put in a trouble ticket with no reply.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Best Regards</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Brian Ter Beek</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>GTS<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>625 Highway 74 South<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Suite100<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Peachtree City,Georgia 30269 </span><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'><br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Phone  +1 678 519 1917 ext. 106<br>Fax        +1 678489 5745<br>Mobile  +1 770 709 8358<br>E-Mail <a href="mailto:bterbeek@gerresheimertoolingservices.com">bterbeek@gtsga.com</a></span><span style='font-size:10.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>