<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Quick final followup.<div class=""><br class=""></div><div class="">I did a manual query just now for this server. The item below is showing as a “linkable” item for this server. Newlinq is operating correctly, and making the file available. I can only conclude that there is an issue with some of the core components on your server. Nothing more can be done without login access to this server. Lets take this out of forum, and follow up in a ticket….</div><div class=""><br class=""></div><div class=""><table border="1" style="font-family: -webkit-standard;" class=""><tbody class=""><tr class=""><th class="">newlinq_orders_products_server_id</th><th class="">products_name</th></tr><tr class=""><td class="">12209</td><td class="">APF (Advanced Policy Firewall & GeoIP SSH Protection)</td></tr></tbody></table><div class=""><br class=""></div></div><div class=""><div class=""><div><br class=""><blockquote type="cite" class=""><div class="">On Mar 3, 2019, at 6:12 AM, Greg Kuhnert <<a href="mailto:gkuhnert@compassnetworks.com.au" class="">gkuhnert@compassnetworks.com.au</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><meta http-equiv="Content-Type" content="text/html; charset=utf-8" class=""><div style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Morning Brian.<div class=""><br class=""></div><div class="">Its now 6AM for me - I’ve just been playing “dad’s taxi”. After a little more sleep this morning, I’ll get to that ticket and a few more today.</div><div class=""><br class=""></div><div class="">GK<br class=""><div class=""><br class=""><blockquote type="cite" class=""><div class="">On Mar 3, 2019, at 5:44 AM, Brian TerBeek <<a href="mailto:bterbeek@gtsga.com" class="">bterbeek@gtsga.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div class="WordSection1" style="page: WordSection1; caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;"><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">I made some purchases in the shop and there not showing up for update or install. Emails are bouncing back from with user unknown (<a href="mailto:store@shop.blueonyx.it" style="color: purple; text-decoration: underline;" class="">store@shop.blueonyx.it</a>) when sending messages for help, also put in a trouble ticket with no reply.<o:p class=""></o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 10pt; font-family: Arial, sans-serif;" class="">Best Regards</span><span style="font-size: 12pt; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 12pt; font-family: "Times New Roman", serif;" class=""><br class=""></span><span style="font-size: 10pt; font-family: Arial, sans-serif;" class="">Brian Ter Beek</span><span style="font-size: 12pt; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 12pt; font-family: "Times New Roman", serif;" class=""><o:p class=""> </o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 10pt; font-family: Arial, sans-serif;" class="">GTS<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 10pt; font-family: Arial, sans-serif;" class="">625 Highway 74 South<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 10pt; font-family: Arial, sans-serif;" class="">Suite100<o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 10pt; font-family: Arial, sans-serif;" class="">Peachtree City,Georgia 30269<span class="Apple-converted-space"> </span></span><span style="font-size: 10pt; font-family: "Times New Roman", serif;" class=""><br class=""></span><span style="font-size: 10pt; font-family: Arial, sans-serif;" class="">Phone +1 678 519 1917 ext. 106<br class="">Fax +1 678489 5745<br class="">Mobile +1 770 709 8358<br class="">E-Mail<span class="Apple-converted-space"> </span><a href="mailto:bterbeek@gerresheimertoolingservices.com" style="color: purple; text-decoration: underline;" class="">bterbeek@gtsga.com</a></span><span style="font-size: 10pt; font-family: "Times New Roman", serif;" class=""><o:p class=""></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div></div><span style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">_______________________________________________</span><br style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><span style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">Blueonyx mailing list</span><br style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><a href="mailto:Blueonyx@mail.blueonyx.it" style="color: purple; text-decoration: underline; font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;" class="">Blueonyx@mail.blueonyx.it</a><br style="caret-color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><a href="http://mail.blueonyx.it/mailman/listinfo/blueonyx" style="color: purple; text-decoration: underline; font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;" class="">http://mail.blueonyx.it/mailman/listinfo/blueonyx</a></div></blockquote></div><br class=""></div></div>_______________________________________________<br class="">Blueonyx mailing list<br class=""><a href="mailto:Blueonyx@mail.blueonyx.it" class="">Blueonyx@mail.blueonyx.it</a><br class="">http://mail.blueonyx.it/mailman/listinfo/blueonyx<br class=""></div></blockquote></div><br class=""></div></div></body></html>