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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Felix,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I suspect not, as Google won’t let you look at their logs I would expect.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">There are a couple of other options.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<ol style="margin-top:0cm" start="1" type="1">
<li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Gmail can gather email from pop3 and imap servers<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0cm;mso-list:l0 level1 lfo1"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Whilst testing, select to save a copy, I assume you are doing this now, as then they can check the email via gmail as
per the above suggestion (or via hotmail, roudcube etc).<o:p></o:p></span></li></ol>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">You can check your mail log to see when the emails have been sent, maybe someone else can suggest some other logs to check, but one thing to look for is that gmail may be seeing
the emails as SPAM, check junk mail folders<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Rgds<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Brian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From: </span></b><span style="color:black">Blueonyx <blueonyx-bounces@mail.blueonyx.it> on behalf of Felix Kaegi <f.kaegi@fairtalk.com><br>
<b>Reply-To: </b>Blueonyx mailing list <blueonyx@mail.blueonyx.it><br>
<b>Date: </b>Saturday, 16 March 2019 at 1:28 pm<br>
<b>To: </b>Blueonyx mailing list <blueonyx@mail.blueonyx.it><br>
<b>Subject: </b>[BlueOnyx:22774] Email Forwarding not working<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span lang="EN-US">Hi
<br>
<br>
Email Forwarding was enabled for a customer, but the mails never reached him. The specified email address was a valid Gmail address. Senders did not get an error message that their emails didn’t get through. Since Safe Copy was not ticked no mails are on the
server.<br>
<br>
How can I troubleshoot this issue of disappearing emails? Any chance that the missing emails can be found?
<br>
<br>
Best regards<br>
Felix</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span lang="EN-US"> </span><o:p></o:p></p>
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