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<p class="MsoNormal">I don’t seem to be able to!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Software Updates / Support / Support Request says I need to complete my contact details in “settings” first. I go to: Software Updates / Support / Settings and the name and email is there under Basic Settings. What am I missing?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="mso-ligatures:none;mso-fareast-language:EN-GB">From:</span></b><span lang="EN-US" style="mso-ligatures:none;mso-fareast-language:EN-GB"> Blueonyx <blueonyx-bounces@mail.blueonyx.it>
<b>On Behalf Of </b>Michael Stauber<br>
<b>Sent:</b> Saturday, April 15, 2023 2:19 AM<br>
<b>To:</b> BlueOnyx General Mailing List <blueonyx@mail.blueonyx.it><br>
<b>Subject:</b> [BlueOnyx:26124] Re: 500 error on vsite creation<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="mso-ligatures:none;mso-fareast-language:EN-GB">Hi Darren,<br>
<br>
Please open a "Support Request" via the GUI and make sure to tick the checkbox "Allow Access" and I'll take a look at it.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="mso-ligatures:none;mso-fareast-language:EN-GB">Am 14. April 2023 15:42:18 GMT-05:00 schrieb Darren Wolfe <<a href="mailto:darren@intersys-group.com">darren@intersys-group.com</a>>:<o:p></o:p></span></p>
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<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">On a 5211r server, when I try to Add a new vsite (or view the Template), I get a 500 error.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’ve enabled debugging for CI and the error is:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">ErrorException<o:p></o:p></p>
<p class="MsoNormal">Undefined array key "8.0.20"<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">/usr/sausalito/ui/chorizo/ci4/extensions/create.Vsite/10_PHP.php at line 177<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The server has multiple versions of PHP via the solarspeed package and were recently updated so it is clearly something to do with that.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">In Server Management / Security / PHP settings it says:<o:p></o:p></p>
<p class="MsoNormal">PHP Version: 8.0.27<o:p></o:p></p>
<p class="MsoNormal">Default PHP Version: 8.0.27<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">So something hasn’t updated to show the system version is no longer 8.0.20<o:p></o:p></p>
<p class="MsoNormal">I tried switching the Default PHP version to 8.1 and then back again, but the same error occurred.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’ve seen similar errors like this on earlier BX versions but they just showed an error at the top of the page rather than the CI exception page, so this is a problem that has been around for some time in another forrm.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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