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<p>Hi Roy,<br>
</p>
<div class="moz-cite-prefix">On 7/18/24 10:02 PM, Roy Fritz via
Blueonyx wrote:</div>
<blockquote type="cite"
cite="mid:003a01dad988$07612e80$16238b80$@wpia.net">
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<p class="MsoNormal">Jul 18 22:33:28 hostname
postfix/smtpd[1386578]: NOQUEUE: reject: RCPT from
unknown[216.9.xxx.xxx]: 554 5.7.1 <<a
href="mailto:alonas@domain.com" moz-do-not-send="true"
class="moz-txt-link-freetext">alonas@domain.com</a>>:
Sender address rejected: Access denied; from=<<a
href="mailto:alonas@domain.com" moz-do-not-send="true"
class="moz-txt-link-freetext">alonas@domain.com</a>>
to=<<a href="mailto:alonas@domain.com"
moz-do-not-send="true" class="moz-txt-link-freetext">alonas@domain.com</a>>
proto=ESMTP helo=<STATION1><o:p></o:p><o:p> <br>
</o:p></p>
</div>
</blockquote>
<p>I would check 2 things:</p>
<p>#1: The sending address in Roundcube is a valid user or alias.
It's possible for a user to create an identity in Roundcube that
doesn't match an actual address on the server.</p>
<p>#2: The sending address hasn't been added to a reject list
somewhere (ie: Network Services -> Email -> Advanced tab or
AV-Spam -> SpamAssassin -> Blacklist from)</p>
<p>That's assuming of course that the DNS entries are properly
configured for the domain. Since your other domain users don't
report problems that's probably OK but if this is your only
webmail user then you need to look at what that box is seeing
differently than your users.<br>
</p>
<pre class="moz-signature" cols="72">--
Chris Gebhardt
VIRTBIZ Internet Services
Access, Web Hosting, Colocation, Dedicated
<a class="moz-txt-link-abbreviated" href="http://www.virtbiz.com">www.virtbiz.com</a> | toll-free (866) 4 VIRTBIZ</pre>
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