[BlueOnyx:00612] Re: Email problems - 554 554 5.0.0 rewrite:excessiverecursion

[support]

Your will always get this recursion error, tuntil you fix the PTR record for
you server...

DNS corrections: *required*:
This is causing the excessive recursion:
The IP address of the server itself, does NOT have any PTR ('reverse DNS')
entry whatsover.
Ask the ISP, or whoever provides the IP address to define the PTR record
(for 208.67.248.26) as "www.shadowpixels.com".

Also on a side note:
On your machine, edit the Primary DNS records:
the SOA should have *both* your DNS Namerservers specified,
it currently only has "www.shadowpixels.com" defined.

Also your SOA (Start of Authority) has the RNAME defined as
"admin at www.shadowpixels.com"
I guess this should be "admin at shadowpixels.com".

Make those fixes, leave it 24 hours and it should fix your problems.

Cheers,
Charles

  -----Original Message-----
  From: blueonyx-bounces at blueonyx.it [mailto:blueonyx-bounces at blueonyx.it]On
Behalf Of Mark Jaggers
  Sent: 22 February 2009 16:21
  To: BlueOnyx General Mailing List
  Subject: [BlueOnyx:00610] Re: Email problems - 554 554 5.0.0
rewrite:excessiverecursion


  I just tried sending another email this morning to that domain and I am
still getting the excessive recursion error




  On Sun, Feb 22, 2009 at 4:46 AM, Taco Scargo <taco at scargo.nl> wrote:

    Did the problem go away now ?

    DNS seems to be setup fine both domains, although it only has one
nameserver
    defined, which is a very bad practice.

    Taco

    On Sun, 22 Feb 2009 00:57:38 -0600, Mark Jaggers wrote

    > Thanks for your help.  One of the domains in question is
evilshenanigans.com
    > which is hosted on my server with domain of shadowpixels.com.  Today
    > I went ahead and changed back to hosting the dns on my server rather
    > than using godaddy.
    >
    > Thanks
    > Mark
    >
    > -----Original Message-----
    > From: blueonyx-bounces at blueonyx.it [mailto:blueonyx-
    > bounces at blueonyx.it] On Behalf Of Taco Scargo Sent: Saturday,
    >  February 21, 2009 1:42 PM To: BlueOnyx General Mailing List;
    > BlueOnyx General Mailing List Subject: [BlueOnyx:00605] Re: Email
    > problems - 554 554 5.0.0 rewrite: excessiverecursion
    >
    > Mark,
    >
    > I think your problem will go away much quicker if you let us know
    > the domain in question, we could check the dns settings then, making
    > sure there are no cnames for either the domain or the mailserver
    > hostname etc.
    >
    > Regards,
    >
    > Taco
    >
    > On Sat, 21 Feb 2009 11:19:31 -0800, Ken Marcus - Precision Web
    > Hosting, Inc. wrote
    > > >>
    > > From: Mark Jaggers
    > >
    > > I just moved my sites over from a bluequartz server to a blueonyx
    > > server and since then I have been having problems with email.
    > > Whenever I try sending an email to any of the users on any of the
    > > sites I have I get a bounce back that says
    > >
    > > 554 554 5.0.0 rewrite: excessive recursion (max 50), ruleset
    > > canonify (state 13).
    > >
    > > I have looked for various solutions and none of them have worked.  I
    > > imagine it is a configuration issue, so any help would be
appreciate.
    > >
    > > FYI: I do have dns turned on on this machine but all my sites are
    > > pointing to godaddy for dns.
    > >
    > > thanks
    > > Mark
    > >
    > > <<
    > >
    > > Mark
    > >
    > > In your email server aliases field put
    > > domain.com
    > > mail.domain.com
    > >
    > > For your MX records within your Godaddy.com account make sure you
    > > have an MX record for both domain.com  --> mail.domain.com and
    > > www.domain.com   --> mail.domain.com
    > >
    > > That should fix it.
    > >
    > > If it still does not work yet, then possibly the DNS on your server
    > > is not asking Godaddy for the DNS / MX record info because it thinks
    > > it is authoritative for your domains.  Possibly, if your local DNS
    > >  thinks it knows what the MX records should be for the domain, and
    > > what it "knows"  is wrong, then I think that could also cause the
    > > problem.  In that case, add the  MX records domain.com  -->
    > mail.domain.com
    > > and
    > > www.domain.com   --> mail.domain.com
    > > for each domain, or delete the DNS records from your local server.
    > >
    > > ----
    > > Ken Marcus
    > > Ecommerce Web Hosting by
    > > Precision Web Hosting, Inc.
    > > http://www.precisionweb.net
    > >
    > > _______________________________________________
    > > Blueonyx mailing list
    > > Blueonyx at blueonyx.it
    > > http://www.blueonyx.it/mailman/listinfo/blueonyx
    >
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