[BlueOnyx:02893] Re: Question regarding aliases / usernames (i.e. sales, info, marketing)

[Christoph Schneeberger]

Hello Jimmy,

Thanks for your reply, I may have been a bit confusing in my statements
I realize. I have no two sales users on the same server, I just found
out that BlueOnyx allows to create a user named i.e. marketing or sales
or support and that user will never receive mail. At least that's how
interpret my findings. Therefor I think BO should not
allow you to create users named marketing, support, info and all others
mentioned in /etc/mail/aliases because those users will never receive
mail if Im reading the sendmail config the right way.

I reproduced this on another BO Server by just adding a user marketing
to the site I use for the mail account subscribed to this list:
box.telemedia.ch, so now if I send mail to the new user
marketing at box.telemedia.ch it ends up in the server admins mailbox.
I mentioned BlueQuartz, becuase BlueQuartz does not have those Aliases,
therefor the marketing and sales and whatever usernames worked as
mailboxes there.

Christoph


Jimmy Gross wrote:
> Hi Christopher,
>
> You can only have one unique user per server. For example, there can only be
> one user named sales. But, you can alias sales to any user on a single
> virtual site. For example, domain1.com can have an alias for sales as well
> as domain2.com. But, you cannot have two users on the same domain setup
> witht he alias sales.
>
> When you are importing sites from a server using CMU to your BO box, if the
> user already exist on the BO box then CMU will normally add a "1" to the end
> of the user name. For example, if sales already exist on the BO box then the
> imported user will be created as sales1 during import. This can be changed
> or modified in the CMU config file prior to import. This will usually be an
> issue when you are migrating two severs to a BO box.
>
> jimmy
>
> -----Original Message-----
> From: blueonyx-bounces at blueonyx.it
> [mailto:blueonyx-bounces at blueonyx.it]On Behalf Of Christoph Schneeberger
> Sent: Tuesday, November 17, 2009 8:46 AM
> To: BlueOnyx General Mailing List
> Subject: [BlueOnyx:02888] Question regarding aliases / usernames (i.e.
> sales,info, marketing)
>
>
> Hello,
>
> I see the same symptoms as explained in
>
> http://www.blueonyx.it/pipermail/blueonyx/2009-May/001169.html
>
> However the solution seems different for me as the DNS is fine.
>
> The situation is that I imported a site from a Bluequartz with a user
> named "sales". If I comment the sales alias in the alias file and run
> newaliases the mails get delivered to the correct user (at least
> sendmail -bv sales at customer.com implies then so in contrast to having
> the sales alias the mails are delivered to admin which imho is correct
> behaviour as far as it concerns sendmail).
>
> I then went ahead, opened an account marketing in a different domain
> exposing no problems yet, this worked fine but mails to
> marketing at different-domain.com now go to admin too. I first thought its
> just a problem of the import, ignoring the fact that sales, marketing,
> info etc. are forbidden as usernames but at least marketing worked as
> username, but not as mailbox/email-address.
>
> Shouldn't be usernames that exist in the alias file be forbidden to
> create new accounts with (i.e. info, root, marketing, postmaster
> whatever)? I'd never name an account info or sales btw, but every
> customer tends to do so.
>
> On the other hand, I can't imagine that nobody else has come across this
> problem yet and that my customers are the only ones using info, sales
> etc. as login names. So I am pretty sure I am doing something wrong, but
> I can't find at which point.
>
> Thanks in advance for any pointers/tips/hints!
>
> Cheers,
> Christoph Schneeberger
>
> --
>
>           "Quis custodiet ipsos custodes?"
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          "Quis custodiet ipsos custodes?"