[BlueOnyx:02940] Re: Question regarding aliases / usernames (i.e. sales, info, marketing)
Christoph Schneeberger
cschnee at box.telemedia.ch
Tue Nov 24 15:33:21 -05 2009
A very similar output:
newaliases
/etc/mail/aliases: 74 aliases, longest 10 bytes, 724 bytes total
/etc/mail/aliases.majordomo: 31 aliases, longest 125 bytes, 1609 bytes total
Please note the 4 difference is sales, support, info and marketing which
i commented from the alias file to get mail delivered again to users
with those loginnames.
JW Simpson wrote:
> Christoph,
>
> What output do you get from "/usr/bin/newaliases" ?
>
> # /usr/bin/newaliases
> /etc/mail/aliases: 78 aliases, longest 10 bytes, 789 bytes total
> /etc/mail/aliases.mailman: 190 aliases, longest 72 bytes, 11688
> bytes total
>
>
> On Tue, 2009-11-24 at 14:19 +0100, Christoph Schneeberger wrote:
>
>> Thanks for the hint, I tried that too, but as I expected it didn't work,
>> mail still ends up in admins mailbox.
>> I meanwhile created a bug report, since I could reproduce it even on a
>> new install from the latest iso image.
>>
>> Best regards,
>> Christoph
>>
>>
>> Rodrigo Ordonez Licona wrote:
>>
>>> I think I have seen this
>>>
>>> What I did was to add the username to the alias box and voila.
>>>
>>> HTH
>>>
>>> Rodrigo O
>>> Xnet
>>>
>>> -----Original Message-----
>>> From: blueonyx-bounces at blueonyx.it [mailto:blueonyx-bounces at blueonyx.it] On
>>> Behalf Of Christoph Schneeberger
>>> Sent: Miércoles, 18 de Noviembre de 2009 01:10
>>> To: Jimmy Gross
>>> Cc: BlueOnyx General Mailing List
>>> Subject: [BlueOnyx:02909] Re: Question regarding aliases / usernames (i.e.
>>> sales, info, marketing)
>>>
>>> Would you mind setting up a user named marketing or info or sales under any
>>> site, and see if you can send mail to marketing at thatsite.com or sales@
>>> whatever the account is named ? Those names as aliases work fine, but not as
>>> account/login names!
>>> If you can confirm my findings, a bug report would be due...if not all my
>>> BlueOnyxes are borked for some reason. I'll probably do a new install onto a
>>> vm today to see if a brand new vanilla install exposes this behaviour too.
>>>
>>> My subject was misleading regarding aliases - its about usernames colliding
>>> with system aliases. I think my problem is either that all my
>>> 5 BlueOnyx installs are different than anybodies else or that nobody yet
>>> tried to use a username like info, support, marketing or sales.
>>>
>>> Yes I know that you can have a username just once per server, what I am
>>> trying to say is that you can't use info, sales, marketing, support etc.
>>> as usernames at all, because they wont be able to receive mail, because mail
>>> will always end up in admins mailbox due to the aliases that are only
>>> present in BlueOnyx, not in BlueQuartz and not in any of the Cobalts I ever
>>> had.
>>>
>>> So the solution was pretty simple for me, comment five lines in the
>>> /etc/mail/aliases && newaliases and it works as desired and intended, even
>>> for the user sales in that site. IMHO those newly introduced aliases do not
>>> serve any purpose as I see it, its not like any RFC needs you to have a
>>> sales account as with postmaster or such...
>>>
>>> Thanks for your help so far.
>>>
>>> Christoph
>>>
>>> Jimmy Gross wrote:
>>>
>>>
>>>> I set them up as aliases.
>>>>
>>>> How many servers were you migrating to your BO box?
>>>>
>>>> What error do you get in the GUI (bottom of screen) when you try to
>>>> create these users?
>>>>
>>>> Also, keep in mind that you can only have one unique user name per server.
>>>> For example, if you have 20 virtual hosts, you can only have one user
>>>> named "sales", one user named "jimmy", etc. on the server (This is not
>>>> by domain but by server. So, if you want two users named "sales" it is
>>>> not going to happen. You can name one "sales" and the other "sales1"
>>>> and then alias it as "sales". But, you cannot have two users with the
>>>> same user name. User names are server unique. Aliases are domain
>>>> unique. So each domain can have an alias "sales" but only one of them can
>>>>
>>>>
>>> have a user "sales".
>>>
>>>
>>>> If you look at your cmu.log file from when you migrated them over it
>>>> will tell you want happened to each user when it was imported (ie. an
>>>> extra digit added to the user name, the user not copied, etc.).
>>>>
>>>> jimmy
>>>>
>>>> -----Original Message-----
>>>> From: Christoph Schneeberger [mailto:cschnee at box.telemedia.ch]
>>>> Sent: Tuesday, November 17, 2009 12:11 PM
>>>> To: Jimmy Gross
>>>> Cc: BlueOnyx General Mailing List
>>>> Subject: Re: [BlueOnyx:02893] Re: Question regarding aliases /
>>>> usernames (i.e. sales, info, marketing)
>>>>
>>>>
>>>> Did you create an account named info, marketing, support or sales or
>>>> did you just add the aliases ?
>>>>
>>>> Christoph
>>>>
>>>> Jimmy Gross wrote:
>>>>
>>>>
>>>>
>>>>> support may be reserved but sales, info, and marketing are not. I
>>>>> just tested me email with those three and they work fine. I have mine
>>>>> set up as alias accounts and my user account.
>>>>>
>>>>> jimmy
>>>>>
>>>>> -----Original Message-----
>>>>> From: blueonyx-bounces at blueonyx.it
>>>>> [mailto:blueonyx-bounces at blueonyx.it]On Behalf Of Christoph
>>>>> Schneeberger
>>>>> Sent: Tuesday, November 17, 2009 11:42 AM
>>>>> To: BlueOnyx General Mailing List
>>>>> Subject: [BlueOnyx:02893] Re: Question regarding aliases / usernames
>>>>> (i.e. sales, info, marketing)
>>>>>
>>>>>
>>>>> Hello Jimmy,
>>>>>
>>>>> Thanks for your reply, I may have been a bit confusing in my
>>>>> statements I realize. I have no two sales users on the same server, I
>>>>> just found out that BlueOnyx allows to create a user named i.e.
>>>>> marketing or sales or support and that user will never receive mail.
>>>>> At least that's how interpret my findings. Therefor I think BO should
>>>>> not allow you to create users named marketing, support, info and all
>>>>> others mentioned in /etc/mail/aliases because those users will never
>>>>> receive mail if Im reading the sendmail config the right way.
>>>>>
>>>>> I reproduced this on another BO Server by just adding a user
>>>>> marketing to the site I use for the mail account subscribed to this list:
>>>>> box.telemedia.ch, so now if I send mail to the new user
>>>>> marketing at box.telemedia.ch it ends up in the server admins mailbox.
>>>>> I mentioned BlueQuartz, becuase BlueQuartz does not have those
>>>>> Aliases, therefor the marketing and sales and whatever usernames
>>>>> worked as mailboxes there.
>>>>>
>>>>> Christoph
>>>>>
>>>>>
>>>>> Jimmy Gross wrote:
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>> Hi Christopher,
>>>>>>
>>>>>> You can only have one unique user per server. For example, there can
>>>>>> only
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>> be
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>> one user named sales. But, you can alias sales to any user on a
>>>>>> single virtual site. For example, domain1.com can have an alias for
>>>>>> sales as
>>>>>>
>>>>>>
>>>>>>
>>>> well
>>>>
>>>>
>>>>
>>>>>> as domain2.com. But, you cannot have two users on the same domain
>>>>>> setup witht he alias sales.
>>>>>>
>>>>>> When you are importing sites from a server using CMU to your BO box,
>>>>>> if
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>> the
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>> user already exist on the BO box then CMU will normally add a "1" to
>>>>>> the
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>> end
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>> of the user name. For example, if sales already exist on the BO box
>>>>>> then
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>> the
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>> imported user will be created as sales1 during import. This can be
>>>>>>
>>>>>>
>>>>>>
>>>> changed
>>>>
>>>>
>>>>
>>>>>> or modified in the CMU config file prior to import. This will
>>>>>> usually be
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>> an
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>> issue when you are migrating two severs to a BO box.
>>>>>>
>>>>>> jimmy
>>>>>>
>>>>>> -----Original Message-----
>>>>>> From: blueonyx-bounces at blueonyx.it
>>>>>> [mailto:blueonyx-bounces at blueonyx.it]On Behalf Of Christoph
>>>>>> Schneeberger
>>>>>> Sent: Tuesday, November 17, 2009 8:46 AM
>>>>>> To: BlueOnyx General Mailing List
>>>>>> Subject: [BlueOnyx:02888] Question regarding aliases / usernames (i.e.
>>>>>> sales,info, marketing)
>>>>>>
>>>>>>
>>>>>> Hello,
>>>>>>
>>>>>> I see the same symptoms as explained in
>>>>>>
>>>>>> http://www.blueonyx.it/pipermail/blueonyx/2009-May/001169.html
>>>>>>
>>>>>> However the solution seems different for me as the DNS is fine.
>>>>>>
>>>>>> The situation is that I imported a site from a Bluequartz with a
>>>>>> user named "sales". If I comment the sales alias in the alias file
>>>>>> and run newaliases the mails get delivered to the correct user (at
>>>>>> least sendmail -bv sales at customer.com implies then so in contrast to
>>>>>> having the sales alias the mails are delivered to admin which imho
>>>>>> is correct behaviour as far as it concerns sendmail).
>>>>>>
>>>>>> I then went ahead, opened an account marketing in a different domain
>>>>>> exposing no problems yet, this worked fine but mails to
>>>>>> marketing at different-domain.com now go to admin too. I first thought
>>>>>> its just a problem of the import, ignoring the fact that sales,
>>>>>> marketing, info etc. are forbidden as usernames but at least
>>>>>> marketing worked as username, but not as mailbox/email-address.
>>>>>>
>>>>>> Shouldn't be usernames that exist in the alias file be forbidden to
>>>>>> create new accounts with (i.e. info, root, marketing, postmaster
>>>>>> whatever)? I'd never name an account info or sales btw, but every
>>>>>> customer tends to do so.
>>>>>>
>>>>>> On the other hand, I can't imagine that nobody else has come across
>>>>>> this problem yet and that my customers are the only ones using info,
>>>>>> sales etc. as login names. So I am pretty sure I am doing something
>>>>>> wrong, but I can't find at which point.
>>>>>>
>>>>>> Thanks in advance for any pointers/tips/hints!
>>>>>>
>>>>>> Cheers,
>>>>>> Christoph Schneeberger
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>> --
>>>>
>>>>
>>>>
>>>
>>>
>>
--
"Quis custodiet ipsos custodes?"
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