[BlueOnyx:03646] Unable to create new sites

Christoph Schneeberger cschnee at box.telemedia.ch
Wed Feb 24 11:06:27 -05 2010


Hi

One of my BlueOnyx boxes is suddenly unable to create new sites. Upon 
hitting save I get:

"Unable to create the system email alias, sys at www.abcdefgh.ch, for this 
site. Make sure no user on the system is using the alias and try again."

in /var/log/messages I get:

Feb 24 17:02:04 vps-105-96 cced(smd)[11718]: client 
28:handlers/base/vsite/vsite_create.pl: CREATE succeeded
Feb 24 17:02:04 vps-105-96 cced(smd)[11718]: client 
28:handlers/base/vsite/vsite_create.pl: CREATE  ProtectedEmailAlias fqdn 
= "www.abcdefgh.ch" site = site2 build_maps = 0 action = sys alias = sys
Feb 24 17:02:04 vps-105-96 cced(smd)[11718]: client 
28:handlers/base/vsite/vsite_create.pl: CREATE ProtectedEmailAlias 
failed (-7)
Feb 24 17:02:04 vps-105-96 cced(smd)[11718]: handler 
handlers/base/vsite/vsite_create.pl failed
Feb 24 17:02:04 vps-105-96 cced(smd)[11718]: handler deadlock detected
Feb 24 17:02:04 vps-105-96 cced(smd)[11718]: client 28:[48:1943]: CREATE 
failed
Feb 24 17:02:04 vps-105-96 cced(smd)[11804]: client 28:[48:3739]: SET  9 
"refresh" "=" "1267027324"
Feb 24 17:02:04 vps-105-96 cced(smd)[11804]: client 
28:handlers/base/disk/df.pl: SET  9 used = 60287388 total = 157286400
Feb 24 17:02:04 vps-105-96 cced(smd)[11804]: client 
28:handlers/base/disk/df.pl: SET succeeded
Feb 24 17:02:04 vps-105-96 cced(smd)[11804]: client 28:[48:3739]: SET 
succeeded

And no in /etc/passwd the is no user sys and there is no user using this 
alias already.

Does anybody have any hints on how to resolve this ?

Thanks in advance
Christoph



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