[BlueOnyx:03677] Re: Unable to create new sites

[Christoph Schneeberger]

Gerald Waugh wrote:
> On Thu, 2010-02-25 at 07:53 -0600, Larry Smith wrote:
>   
>> On Thu February 25 2010 07:38, Christoph Schneeberger wrote:
>>     
>>> Larry Smith wrote:
>>>       
>>>> On Thu February 25 2010 06:02, Christoph Schneeberger wrote:
>>>>         
>>>>> Steve Howes wrote:
>>>>>           
>>>>>> On 24 Feb 2010, at 16:06, Christoph Schneeberger wrote:
>>>>>>             
>>>>>>> "Unable to create the system email alias, sys at www.abcdefgh.ch, for
>>>>>>> this
>>>>>>> site. Make sure no user on the system is using the alias and try
>>>>>>> again."
>>>>>>>
>>>>>>> in /var/log/messages I get:
>>>>>>>
>>>>>>> Feb 24 17:02:04 vps-105-96 cced(smd)[11718]: client
>>>>>>> 28:handlers/base/vsite/vsite_create.pl: CREATE succeeded
>>>>>>> Feb 24 17:02:04 vps-105-96 cced(smd)[11718]: client
>>>>>>> 28:handlers/base/vsite/vsite_create.pl: CREATE  ProtectedEmailAlias
>>>>>>> fqdn
>>>>>>> = "www.abcdefgh.ch" site = site2 build_maps = 0 action = sys alias =
>>>>>>> sys
>>>>>>> Feb 24 17:02:04 vps-105-96 cced(smd)[11718]: client
>>>>>>> 28:handlers/base/vsite/vsite_create.pl: CREATE ProtectedEmailAlias
>>>>>>> failed (-7)
>>>>>>>               
>>>>>> Eeek, had that on a Cobalt once. Was caused by an oid being used that
>>>>>> wasn't in the index. Have you let the disk fill up / had any signs of
>>>>>> disk corruption? It might be completely unrelated but its exactly the
>>>>>> same errors...
>>>>>>             
>>>>> Not that I am aware of, no quota probs, no crash or such and no disk
>>>>> full either, its a OpenVZ Container and until now it hadn't made any
>>>>> problems.
>>>>> Is there anything I can possibly do to further diagnose the problem ?
>>>>> Any hints are welcome, thanks for taking the time.
>>>>>           
>>>> Believe that part of the code is adding the username to the
>>>> virtusertable. Try logging into the box and update the virtusertable
>>>> manually and see if there are any issues:
>>>>
>>>> cd /etc/mail
>>>> makemap hash virtusertable < virtusertable
>>>>
>>>> If there are any errors there, fix them, then try again until it works,
>>>> then try adding the site again.
>>>>         
>>> Thanks for the suggestion, but the virtusertable is healthy (updates
>>> without problems).
>>> So far I think it fails before updating maps and I come to think there
>>> is one of this strange OID problems that were discussed here from time
>>> to time.
>>>
>>>       
>> Interesting....  Ok, you are adding an alias of "sys" (according to the
>> log snippet), so try adding an entry of "sys" to the virtusertable (copy
>> some line and replace the first position with "sys") then try rebuilding
>> it and see if it gives any errors...  Sounds like you are trying to use
>> a "protected" system alias from the error message...
>>
>>     
> [root at main ~]# grep sys /etc/group
> sys:x:3:root,bin,adm
>
>   
looks like this here:
grep sys /etc/group
sys::3:root,bin,adm

the password field is empty here on all BlueOnyxes I looked at, but I 
guess that doesn't matter.

Cheers,
Christoph