[BlueOnyx:06489] Re: Fwd: Email user/alias problem

[Ken - Precision Web Hosting, Inc]

----- Original Message ----- 
From: "Larry Smith" <lesmith at ecsis.net>
To: <jeffrey at pellin.co.uk>; "BlueOnyx General Mailing List" 
<blueonyx at blueonyx.it>
Sent: Thursday, February 10, 2011 3:45 AM
Subject: [BlueOnyx:06487] Re: Fwd: Email user/alias problem


> There is a program that helped with these sort of issues on the
> Cobalt and Bluequartz platforms called meta-verify.pl.  Believe it
> identifies inconsistencys in the CCED and physical (alias, virtusertable)
> files.  Don't know if it works on BO or not...
>
> -- 
> Larry Smith
> lesmith at ecsis.net
>
> On Thu February 10 2011 00:41, Jeffrey Pellin wrote:
>> Hi Y'all
>>
>> I'm still struggling with this if anyone has any bright ideas.
>>
>> Just to refresh everyone's memory - I cannot create email aliases for
>> existing users or create new users, although I can delete users and
>> aliases. The log entries were posted earlier.
>>
>> Regards
>>
>> Jeffrey
>>
>> On Fri, 04 Feb 2011 12:17:03 +0000, Jeffrey Pellin <jeffrey at px2co.net>
>>
>> wrote:
>> > Just a little bump, everyone.
>> >
>> > This issue is still unresolved.
>> >
>> > Regards
>> >
>> > Jeffrey
>> >
>> > On Thu, 03 Feb 2011 11:59:15 +0000, Jeffrey Pellin <jeffrey at px2co.net>
>> >
>> > wrote:
>> >> I have unsuspended a site and deleted a suspended site all without
>> >> incident.
>> >>
>> >> Regards
>> >>
>> >> Jeffrey
>> >>
>> >> On Wed, 2 Feb 2011 09:53:43 -0800, "Ken  - Precision Web Hosting, Inc"
>> >>
>> >> <kenlists at precisionweb.net> wrote:
>> >>> ----- Original Message -----
>> >>> From: "Jeffrey Pellin" <jeffrey at px2co.net>
>> >>> To: <gwaugh at frontstreetnetworks.com>; "BlueOnyx General Mailing List"
>> >>> <blueonyx at blueonyx.it>
>> >>> Sent: Wednesday, February 02, 2011 8:19 AM
>> >>> Subject: [BlueOnyx:06455] Re: Fwd: Email user/alias problem
>> >>>
>> >>>> Gerald
>> >>>> These aliases users are on existing sites/users.
>> >>>> I can delete users and aliases, but cannot re-create them.
>> >>>> The failed creates are not in the virtusertable file.
>> >>>>
>> >>>> Everything was fine until the day before yesterday.
>> >>>> Regards
>> >>>> Jeffrey
>> >>>>
>> >>>>
>> >>>>
>> >>>> On Wed, 02 Feb 2011 06:45:23 -0600, Gerald Waugh
>> >>>>
>> >>>> <gwaugh at frontstreetnetworks.com> wrote:
>> >>>>> On Wed, 2011-02-02 at 08:04 +0000, Jeffrey Pellin wrote:
>> >>>>>> C'mon everyone - don't be shy.
>> >>>>>>
>> >>>>>> On Tue, 01 Feb 2011 16:30:33 +0000, Jeffrey Pellin
>> >
>> > <jeffrey at px2co.net>
>> >
>> >>>>>> wrote:
>> >>>>>> > Just mentioned to Ken, this doesn't give any errors to fix
>> >>>>>> >
>> >>>>>> > On Tue, 01 Feb 2011 10:24:51 -0600, Gerald Waugh
>> >>>>>> >
>> >>>>>> > <gwaugh at frontstreetnetworks.com> wrote:
>> >>>>>> >> On Tue, 2011-02-01 at 16:02 +0000, Jeffrey Pellin wrote:
>> >>>>>> >>> I've just tried again and these are the log entries
>> >>>>>> >>>
>> >>>>>> >>> Feb  1 15:57:50 www cced(smd)[10137]: client
>> >>>>>> >>> 9:handlers/base/email/personal.pl: CREATE EmailAlias failed 
>> >>>>>> >>> (-7)
>> >>>>>> >>> Feb  1 16:01:25 www cced(smd)[13441]: client 9:[48:3824]: 
>> >>>>>> >>> CREATE
>> >>>>
>> >>>> User
>> >>>>
>> >>>>>> >>> failed (-7)
>> >>>>>> >>
>> >>>>>> >> makemap hash /etc/mail/virtusertable < /etc/mail/virtusertable
>> >>>>>> >> fix any errors
>> >>>>>
>> >>>>> I assume you tried deleting the alias, save, and then reenter the
>> >>
>> >> alias,
>> >>
>> >>>>> save?
>> >>>>> And/or deleting the user, save, reenter the user, save?
>> >>>>>
>> >>>>> Also, is this a new site/user?
>> >>>>> as I assume maybe aliases were working, but recently stopped.
>> >>>>>
>> >>>>> I assume not, but are the aliases in the /etc/mail/virtusertable
>>
>> file?
>>
>> >>>>> Gerald
>> >>>
>> >>> Jeffrey
>> >>>
>> >>> What happens if you delete the site that you suspended?
>> >>> Or what happens if you unsuspend it?
>> >>> Does either fix it?
>> >>>
>> >>> ----
>> >>> Ken M
>> >>> Precision Web Hosting, Inc.
>> >>> http://www.precisionweb.net
>> >>>



If you try to add a user from the command line, does that make any 
difference?
The command would be:  cadduser

----
Ken M
Precision Web Hosting, Inc.
http://www.precisionweb.net